1 Reply Latest reply: Feb 17, 2013 10:10 AM by Gary Scotland
jefcan Level 1 (0 points)

Does anyone know what's this error message all about? i can't install keynote... thanks in advance.

 

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Mac mini, Mac OS X (10.7.5)
  • Gary Scotland Level 6 (12,823 points)

    down load in safe mode:

     

    shut down the Mac

     

    start the Mac again,

    immediatly after the chime sound, press the shift key untill gray Apple appears

    it will take much longer to boot, let it procede in its own time

    when fully booted, loginto App Store and try the download again

    when downloaded restart normally