Xante Excel-a-Writer 3G Printer

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Level 1

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Xante Excel-a-Writer 3G Printer

I have a MAC G5 and cannot connect my Xante Excel-a-Writer 3 G printer to the Ethernet Port. It works fine on my G3 MAC but will not work on the G5 even though I downloaded a new driver from Xante for the 10.4.6 OS. Xante technicians and Apple technicians cannot seem to make it work. Anyone having a similiar problem? How do you do it?

G-5 Mac OS X (10.4.6)

Posted on May 15, 2006 9:36 AM

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Answer 1

greg sahli

Level 7

25,508 points

May 15, 2006 11:25 AM in response to DWR33

You mean you connect with ethernet cable direct from Mac to printer?
Have you setup the Mac in Network Prefs to have a manual IP address, like 192.168.1.5?
OS X acts like ethernet is Off if it doesn't have a valid address.

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Answer 2

DWR33 Author

Level 1

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May 17, 2006 10:03 PM in response to greg sahli

Thank you for the reply. I contacted Apple about manually entering an IP address for ethernet but was told that Apple OS 10.4.6 does not support Xante printers. I'm at a loss - what now? This printer (Accel-a-Writer 3G connects via ethernet cable.

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Answer 3

greg sahli

Level 7

25,508 points

May 18, 2006 6:46 AM in response to DWR33

Tech Support people are the lowest-paid and least-trained in the computer business - don't always count on their answers!
Did he give you any other info? It's true Xante drivers aren't built-in on OS X. Did you tell him you downloaded and installed an OS X driver? Since it's a postscript printer, I'm nearly 100% certain it will work (even I could be mistaken, and I don't have that printer to experiment with). I have downloaded the manual and that tells me it will work.

Did you try setting the manual IP address and setting up in Printer Setup Utility or in Print & Fax prefs?

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Answer 4

DWR33 Author

Level 1

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May 18, 2006 12:14 PM in response to greg sahli

Thank you Greg! IT WORKED! I can't thank you enough! I do appreciate the benefit of your computer knowledge. The resetting of the IP address was what was needed. Thanks again!

DWR33

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