Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I've just updated my MacBook Pro to OS 10.8.2 but need to use my old Word files. What do I need to do?

I've just updated my MacBook Pro to OS 10.8.2 in order to Cloud with my IPad. Unfortunately, I cannot get to some work files from Microsoft Word I need. What do I need to do?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Feb 17, 2013 1:07 PM

Reply
10 replies

Feb 17, 2013 1:15 PM in response to Kappy

I noticed on the bottom of my screen that the W for the Word application was marked out by that circle with a mark through it. When I tried to open Word it says that "PowerPC Applications are no longer supported" I wasn't aware that it was Power PC. Since I can't get back into it, I cannot check the version exactly but I believe it is 2004. It was an older version from work but has been working famously with the files that others sent and I can also convert them to Pages. ??

Anyway do you think it is because it is an old version?

Feb 17, 2013 1:23 PM in response to Melmom

You can't run PowerPC versions of apps on an IntelMac. You'll need to buy a new copy of Office 2011 for your stuff to work again. That's why it says that. You must have upgraded from a really old mac or something. You sure you just did the OS upgrade and not a hardware change? I'm not aware that ANY Intel based Mac ever ran a version of OSX that was PowerPC compliant and vice versa.

Feb 17, 2013 1:23 PM in response to Melmom

Office 2004 Applications Won't Work in Lion


You must have Office 2004 which is a PPC-only suite and will not work in Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion.


You may want to consider as well:


These two suites are similar to Libre Office but not as current or as well-supported:


NeoOffice

Open Office


And, then there is Apple's iWork suite:


Pages - word processing and layout

Keynote - presentation

Numbers - spreadsheet


Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.


(Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

Feb 17, 2013 1:30 PM in response to Kappy

Thank you, Kappy. That helped in that I can at least open the Word file in Pages, which I do have. I am going to try to save in Word and see if I can send it to someone in a form that they can read the information on their computer. The save as a copy Word document still seems to work. I appreciate your detailed information. I'll see about an upgrade in the future but for now this may help work around the problem. Again thank you!

Feb 17, 2013 1:30 PM in response to Melmom

Downgrade Lion/Mountain Lion to Snow Leopard


1. Boot from your Snow Leopard Installer Disc. After the installer

loads select your language and click on the Continue

button. When the menu bar appears select Disk Utility from the

Utilities menu.


2. After DU loads select your hard drive (this is the entry with the

mfgr.'s ID and size) from the left side list. Note the SMART status

of the drive in DU's status area. If it does not say "Verified" then

the drive is failing or has failed and will need replacing. SMART

info will not be reported on external drives. Otherwise, click on

the Partition tab in the DU main window.


3. Under the Volume Scheme heading set the number of partitions

from the drop down menu to one. Set the format type to Mac OS

Extended (Journaled.) Click on the Options button, set the

partition scheme to GUID then click on the OK button. Click on

the Partition button and wait until the process has completed.


4. Quit DU and return to the installer. Install Snow Leopard.


This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.


If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

I've just updated my MacBook Pro to OS 10.8.2 but need to use my old Word files. What do I need to do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.