Paul2210
Level 1 (0 points)

Q: Just bought a Canon Pixima MG 4250 printer which is supposed to be for Airprint. Cannot get iPad to locate printer. Has anyone experienced this problem?

Just bought a Canon Pixima MG 4250 printer which is supposed to work for AirPrint. However, cannot get it to work with iPad . Get message no AirPrint printers found. Any ideas on resolving problem? Thanks

iPad (3rd gen) Wi-Fi + Cellular

Posted on Feb 17, 2013 2:29 PM

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Paul2210

Q: Just bought a Canon Pixima MG 4250 printer which is supposed to be for Airprint. Cannot get iPad to locate printer. Has anyone exp ... more

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  • by deggie,

    deggie deggie Feb 17, 2013 3:00 PM in response to Paul2210
    Level 9 (54,831 points)
    iPhone
    Feb 17, 2013 3:00 PM in response to Paul2210

    There are some tips here: http://support.apple.com/kb/HT4356

     

    Check your Canon manual and make sure you have the latest firmware on your printer (you can do this from the front panel), make sure the iPad and printer are connected to the same network, and try resetting the router, printer and iPad.

  • by Paul2210,

    Paul2210 Paul2210 Feb 17, 2013 9:21 PM in response to deggie
    Level 1 (0 points)
    Feb 17, 2013 9:21 PM in response to deggie

    Thanks for the reply. I went to the Irish canon site and tried to download an update for the firmware but got a response that none was available.

     

    I think these products should not be allowed the AirPrint logo unless they are already configured or update their software automatically. Probably time to try and return it to the retailer!

  • by Diavonex,

    Diavonex Diavonex Feb 17, 2013 9:28 PM in response to Paul2210
    Level 9 (66,735 points)
    Feb 17, 2013 9:28 PM in response to Paul2210

    Did you run the CD to set printer to the same network as iPad?

  • by DscheyH,

    DscheyH DscheyH Jun 12, 2014 2:30 AM in response to Paul2210
    Level 1 (0 points)
    Jun 12, 2014 2:30 AM in response to Paul2210

    I have the same printer Canon MG4250 and had the same issue after an OS X update.

     

    After several other trials this helped:

     

    in System Settings > Printers and Scanner > then click on the "+" button.

     

    I got these entries:

     

    Bildschirmfoto 2014-06-12 um 10.21.13.jpg

     

    When I tried the entry Bonjour or Bonjour Multifunction I could not connect to the printer resp. it was not shown in the printers to add.

     

    After selecting the entry "Canon IJ Network" it worked for me.