HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
NWDiver
Level 1 (0 points)

Q: I am getting a HDCP error now that I have updated my AppleTV

I am getting an error now when ever I use my Apple TV with Netflix... that my connection is not HDCP compatible or that the cable is not connected... My TV is HDCP compatible and I have checked and rechecked the connection...  does anyone have a fix...  

Posted on Feb 17, 2013 3:20 PM

Close
NWDiver

Q: I am getting a HDCP error now that I have updated my AppleTV

  • All replies
  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Feb 17, 2013 3:32 PM in response to NWDiver
    Level 10 (104,526 points)
    Apple TV
    Feb 17, 2013 3:32 PM in response to NWDiver

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.


        1.    Restart the Apple TV (Settings > General > Restart).

        2.    Restart the Apple TV by removing ALL the cables for 30 seconds.

        4.    Reset the Apple TV (Settings > General > Reset > Reset all settings)

        5.    Restore the Apple TV (Settings > General > Reset > Restore)