2 Replies Latest reply: Feb 17, 2013 5:00 PM by JoeFusco
JoeFusco Level 1 (0 points)

I had my Mac Book Pro at a apple store and they had to reformat the hard driver. Now several weeks later I installed the 2012 turbo tax software and restarted the machine however now I cannot get past the grey screen.


What is wrong with this, they stated the reformat would solve the problem.


Need help

MacBook Pro, iOS 6.1.1