Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 3gs stuck on connect to itunes mode

As the title says my iphone 3 gs is stuck on connect to itunes mode and won't leave it, i have restored it many times with diferent versions of itunes and diferent versions of ios and won't work, it restores and after it the phone keeps on connect to itunes and the itunes recognize it but shows a blank page when i try to do anything, i really don't know what more to do, thanks.

Sorry for my bad english.

iPhone 3GS

Posted on Feb 17, 2013 7:37 PM

Reply
Question marked as Best reply

Posted on Feb 17, 2013 8:18 PM

HI pedroAA,


You should reboot your iphone by holding the home button and the power button about 15 seconds and later try to connect to itunes and restore it again.

7 replies

Feb 18, 2013 3:28 PM in response to PedroAA

I had to reinstall 3 times. After the 3rd time it was still frozen, but I unplugged everything and shut the phone off and took out the SIM card. I turned the phone on and it told me to put in the SIM card. I can at least make a phone call now, but am having a HUGE amount of other problems with my phone now. When I called AppleCare (4th time as of today) they told me there were no widespread problems with 3GS phones freezing up upon installing 6.1.1. Hmmm....do I really believe it????

Iphone 3gs stuck on connect to itunes mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.