HT203180: If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV

Learn about If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV
wonder_woman

Q: I can't see rented movies and some programs.  I get the message "were not transferred because they can't be played on this device".  All of these items I purchased on itunes.  What do i have to do to see what I've already purchased?

I used to be able to see movies and tv shows on my ipad 2.  They used to sync with no problem.  Now I get a message that says "some items were not transferred because they can't be played on this device."  I get this with some new stuff I've purchased and rented and with stuff I bought a while back.

 

I'm not sure if it's because I replaced my desktop computer (now i have windows 8, ugh!) or because I had to replace my ipad 2 after some problem they couldn't fix.

 

I downloaded quicktime thinking that was the problem, but I still don't have any luck.

 

i'd appreciate any help.

Thanks!

iPad 2

Posted on Feb 17, 2013 8:43 PM