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User profile for user: sandeep108patel
sandeep108patel Author
User level: Level 1
0 points

my imac keeps crashing

hi, installed new ram last week, since then my imac has crashed several times..

ran memory tests several times and all test passed - even a 10x loop


this happened before when i bought ram from ebay, and apple shop said although am was fine, it crashed cos and i got blue screen of death as it was a cheap..

this time i bought expensive ones from crucial... although i dont get blue screen, my imac simple crashes


please help

below is copy of the report


Interval Since Last Panic Report: 7348404 sec

Panics Since Last Report: 3

Anonymous UUID: 39F9BF22-DF99-D2B6-98E4-91D4FC8BE32B



Mon Feb 18 06:18:27 2013

panic(cpu 2 caller 0xffffff800f8b7bd5): Kernel trap at 0xfffffe7f9166622a, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xfffffe7f9166622a, CR3: 0x000000005686e05c, CR4: 0x00000000000606e0

RAX: 0xffffff7f916821a0, RBX: 0xffffff803a68b000, RCX: 0xffffff800fe5cba0, RDX: 0xffffff80415a9208

RSP: 0xffffff82529abb18, RBP: 0xffffff82529abb40, RSI: 0x000000000000ffff, RDI: 0xffffff80415a9200

R8: 0xffffff82529abb68, R9: 0xffffff82529abb6c, R10: 0xffffff7f9167128a, R11: 0x0000000000000206

R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000001, R15: 0xffffff803b66d200

RFL: 0x0000000000010282, RIP: 0xfffffe7f9166622a, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xfffffe7f9166622a, Error code: 0x0000000000000010, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff82529ab7b0 : 0xffffff800f81d626

0xffffff82529ab820 : 0xffffff800f8b7bd5

0xffffff82529ab9f0 : 0xffffff800f8ce4ed

0xffffff82529aba10 : 0xfffffe7f9166622a

0xffffff82529abb40 : 0xffffff800fc6512b

0xffffff82529abbc0 : 0xffffff800fc67153

0xffffff82529abc20 : 0xffffff800fc64b8f

0xffffff82529abd70 : 0xffffff800f8981e1

0xffffff82529abe80 : 0xffffff800f820aed

0xffffff82529abeb0 : 0xffffff800f810448

0xffffff82529abf00 : 0xffffff800f81961b

0xffffff82529abf70 : 0xffffff800f8a5b16

0xffffff82529abfb0 : 0xffffff800f8ced53



BSD process name corresponding to current thread: PluginProcess



Mac OS version:

12C60



Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x000000000f600000

Kernel text base: 0xffffff800f800000

System model name: iMac12,2 (Mac-942B59F58194171B)



System uptime in nanoseconds: 65651369000987

last loaded kext at 59555032841434: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f91c47000, size 24576)

last unloaded kext at 59549639173387: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f91c42000, size 20480)

loaded kexts:

com.sophos.kext.sav 8.0.4

com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

com.zeobit.kext.Firewall 2.3.1

com.logmein.driver.LogMeInSoundDriver 1.0.0

at.obdev.nke.LittleSnitch 3862

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHDA 2.3.1f2

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.driver.AppleIRController 320.15

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOFireWireSBP2 4.2.0

com.apple.driver.AppleBluetoothHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

iMac, Mac OS X (10.7.5)

Posted on Feb 17, 2013 10:29 PM

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Question marked as Best reply
User profile for user: mende1
mende1
User level: Level 10
93,538 points

Posted on Feb 17, 2013 10:33 PM

Welcome to the Apple Support Communities


sandeep108patel wrote:


System uptime in nanoseconds: 65651369000987

last loaded kext at 59555032841434: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f91c47000, size 24576)

last unloaded kext at 59549639173387: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f91c42000, size 20480)

loaded kexts:

com.sophos.kext.sav 8.0.4

com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

com.zeobit.kext.Firewall 2.3.1

com.logmein.driver.LogMeInSoundDriver 1.0.0

at.obdev.nke.LittleSnitch 3862


Your log shows that the kernel panic is caused by Sophos. OS X doesn't need any antiviruses, so I suggest you to uninstall Sophos or update it to the most recent version. It looks like you are running an unsupported version.


Then, I can see that you have MacKeeper installed. Uninstall it as soon as possible, because that application can damage OS X deleting files that mustn't be deleted. See > http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/


After doing these steps, your Mac should be working as usual

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22 replies
Question marked as Best reply
User profile for user: mende1
mende1
User level: Level 10
93,538 points

Feb 17, 2013 10:33 PM in response to sandeep108patel

Welcome to the Apple Support Communities


sandeep108patel wrote:


System uptime in nanoseconds: 65651369000987

last loaded kext at 59555032841434: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f91c47000, size 24576)

last unloaded kext at 59549639173387: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f91c42000, size 20480)

loaded kexts:

com.sophos.kext.sav 8.0.4

com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

com.zeobit.kext.Firewall 2.3.1

com.logmein.driver.LogMeInSoundDriver 1.0.0

at.obdev.nke.LittleSnitch 3862


Your log shows that the kernel panic is caused by Sophos. OS X doesn't need any antiviruses, so I suggest you to uninstall Sophos or update it to the most recent version. It looks like you are running an unsupported version.


Then, I can see that you have MacKeeper installed. Uninstall it as soon as possible, because that application can damage OS X deleting files that mustn't be deleted. See > http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/


After doing these steps, your Mac should be working as usual

Reply
User profile for user: sandeep108patel
sandeep108patel Author
User level: Level 1
0 points

Feb 21, 2013 6:42 AM in response to mende1

bad news - it crashed again

below is a copy of the report - could you help me again please?


Interval Since Last Panic Report: 172215 sec

Panics Since Last Report: 1

Anonymous UUID: 39F9BF22-DF99-D2B6-98E4-91D4FC8BE32B



Thu Feb 21 12:27:42 2013

panic(cpu 0 caller 0xffffff80042b7bd5): Kernel trap at 0xffffde7f85208769, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffde7f85208769, CR3: 0x0000000006c65000, CR4: 0x00000000000606e0

RAX: 0xffffde7f85208769, RBX: 0xffffff8247123de0, RCX: 0x0000000000000000, RDX: 0x0000000000000024

RSP: 0xffffff8247123d28, RBP: 0xffffff8247123e80, RSI: 0x0000000000000000, RDI: 0xffffff820d39b658

R8: 0x0000000000000001, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff

R12: 0xffffff820d48f004, R13: 0x0000000000000000, R14: 0xffffff8247123e20, R15: 0x0000000000000001

RFL: 0x0000000000010286, RIP: 0xffffde7f85208769, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffde7f85208769, Error code: 0x0000000000000010, Fault CPU: 0x0



Backtrace (CPU 0), Frame : Return Address

0xffffff82471239c0 : 0xffffff800421d626

0xffffff8247123a30 : 0xffffff80042b7bd5

0xffffff8247123c00 : 0xffffff80042ce4ed

0xffffff8247123c20 : 0xffffde7f85208769

0xffffff8247123e80 : 0xffffff7f85233c15

0xffffff8247123ec0 : 0xffffff7f851df5c2

0xffffff8247123ef0 : 0xffffff80046472a8

0xffffff8247123f30 : 0xffffff8004645daa

0xffffff8247123f80 : 0xffffff8004645ed9

0xffffff8247123fb0 : 0xffffff80042b26b7

Kernel Extensions in backtrace:

com.apple.driver.AirPort.Atheros40(600.70.23)[2E6077DF-D532-357F-8107-F23BC2C10 F2F]@0xffffff7f851d1000->0xffffff7f85319fff

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8477c000

dependency: com.apple.iokit.IO80211Family(500.15)[4282DF5A-86B9-3213-B9B1-675FAD842A94]@0xf fffff7f85165000

dependency: com.apple.iokit.IONetworkingFamily(3.0)[28575328-A798-34B3-BD84-D708138EBD17]@0 xffffff7f84b63000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

12C60



Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000004000000

Kernel text base: 0xffffff8004200000

System model name: iMac12,2 (Mac-942B59F58194171B)



System uptime in nanoseconds: 108442399639799

last loaded kext at 69079385526035: com.devguru.driver.SamsungMTP 1.2.48 (addr 0xffffff7f865a6000, size 258048)

last unloaded kext at 69139414844603: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f865a3000, size 12288)

loaded kexts:

com.logmein.driver.LogMeInSoundDriver 1.0.0

com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

at.obdev.nke.LittleSnitch 3862

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleIRController 320.15

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.driver.AppleSMC 3.1.4d2

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOFireWireSBP2 4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 20 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST31000528AS, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa120000 / 5

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa124000 / 9

USB Device: External, 0x13fd (Initio Corporation), 0x1240, 0xfa122000 / 8

USB Device: Lexmark X264dn, 0x043d (Lexmark International Inc.), 0x0128, 0xfa121000 / 7

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Desktop, 0x0bc2 (Seagate LLC), 0x3300, 0xfd140000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Reply
User profile for user: Paul_31
Paul_31
User level: Level 6
14,160 points

Feb 21, 2013 7:13 AM in response to sandeep108patel

last loaded kext at 69079385526035: com.devguru.driver.SamsungMTP 1.2.48 (addr 0xffffff7f865a6000, size 258048)

loaded kexts:

com.logmein.driver.LogMeInSoundDriver 1.0.0

com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

at.obdev.nke.LittleSnitch 3862

I'd suspect any of the non-Apple stuff. Little Snitch gets mentioned in kernel panic reports quite often on here.


But to fully troubleshoot, I'd suggest removing all these using the developers uninstaller.

Reply
User profile for user: sandeep108patel
sandeep108patel Author
User level: Level 1
0 points

Mar 4, 2013 3:59 PM in response to Paul_31

its back again - any ideas? report below:



Interval Since Last Panic Report: 687098 sec

Panics Since Last Report: 2

Anonymous UUID: 39F9BF22-DF99-D2B6-98E4-91D4FC8BE32B



Mon Mar 4 15:41:33 2013

panic(cpu 3 caller 0xffffff80060b7bd5): Kernel trap at 0xffffff80060876fc, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xfffffe800f64ae10, CR3: 0x0000000044ef0039, CR4: 0x00000000000606e0

RAX: 0x0000000000000001, RBX: 0xfffffe800f64ade8, RCX: 0xffffff8031273000, RDX: 0x0000000000001041

RSP: 0xffffff8247433d90, RBP: 0xffffff8247433db0, RSI: 0x000000002e16ad2d, RDI: 0xffffff800db200a8

R8: 0xffffff8247433f00, R9: 0xffffff8247433ef0, R10: 0x000000000000002c, R11: 0x0000000000000206

R12: 0xffffff800db200a8, R13: 0xffffff8042b42140, R14: 0xffffff8042b42140, R15: 0x0000000000059000

RFL: 0x0000000000010286, RIP: 0xffffff80060876fc, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0xfffffe800f64ae10, Error code: 0x0000000000000000, Fault CPU: 0x3



Backtrace (CPU 3), Frame : Return Address

0xffffff8247433a30 : 0xffffff800601d626

0xffffff8247433aa0 : 0xffffff80060b7bd5

0xffffff8247433c70 : 0xffffff80060ce4ed

0xffffff8247433c90 : 0xffffff80060876fc

0xffffff8247433db0 : 0xffffff80060625cb

0xffffff8247433f40 : 0xffffff80060b7fa9

0xffffff8247433fb0 : 0xffffff80060ce411



BSD process name corresponding to current thread: launchd



Mac OS version:

12C60



Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000005e00000

Kernel text base: 0xffffff8006000000

System model name: iMac12,2 (Mac-942B59F58194171B)



System uptime in nanoseconds: 863265110651

last loaded kext at 45740047319: com.apple.driver.AppleBluetoothHIDKeyboard 165.5 (addr 0xffffff7f87b25000, size 24576)

last unloaded kext at 187300873389: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f86a33000, size 65536)

loaded kexts:

com.logmein.driver.LogMeInSoundDriver 1.0.0

com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleHDA 2.3.1f2

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleBacklight 170.2.3

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleIRController 320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOFireWireSBP2 4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 20 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST31000528AS, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa120000 / 5

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa124000 / 9

USB Device: External, 0x13fd (Initio Corporation), 0x1240, 0xfa122000 / 8

USB Device: Lexmark X264dn, 0x043d (Lexmark International Inc.), 0x0128, 0xfa121000 / 7

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Desktop, 0x0bc2 (Seagate LLC), 0x3300, 0xfd140000 / 5

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Reply
User profile for user: Paul_31
Paul_31
User level: Level 6
14,160 points

Mar 5, 2013 10:51 PM in response to sandeep108patel

Sometimes the software's installer package provides an uninstaller - check Seagate's website or the installer that came with the Seagate.

Not sure what Seagate you have, but a quick websearch came up with this link, although it may not be relevant to your particular device:

http://forums.seagate.com/t5/GoFlex-GoFlex-Desk-GoFlex-Pro/How-can-I-un-install- Seagate-Diagnostics-for-Mac/m-p/55775

Reply
User profile for user: sandeep108patel
sandeep108patel Author
User level: Level 1
0 points

Mar 18, 2013 11:25 PM in response to Paul_31

hi - still getting it... couldnt locate the seagate divers and unimstalling logmein...

this now happens twice a day


Interval Since Last Panic Report: 477971 sec

Panics Since Last Report: 2

Anonymous UUID: 39F9BF22-DF99-D2B6-98E4-91D4FC8BE32B



Mon Mar 18 14:04:28 2013

panic(cpu 2 caller 0xffffff80062b7bd5): Kernel trap at 0xffffff800623d99b, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffdf800687de88, CR3: 0x0000000066d2505d, CR4: 0x00000000000606e0

RAX: 0xffffff80330fe658, RBX: 0xffffff800687de70, RCX: 0xffffff800687de88, RDX: 0xffffff80330fe5e8

RSP: 0xffffff823dda4eb0, RBP: 0xffffff823dda4ed0, RSI: 0xffffdf800687de88, RDI: 0xffffff8006801ef0

R8: 0x0000000000000002, R9: 0x000000018139d478, R10: 0x0000000188305000, R11: 0x0000000167458cd0

R12: 0xffffff800623d950, R13: 0x0000000000000000, R14: 0x000035c7d0239d11, R15: 0xffffff800687de88

RFL: 0x0000000000010086, RIP: 0xffffff800623d99b, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0xffffdf800687de88, Error code: 0x0000000000000002, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff823dda4b50 : 0xffffff800621d626

0xffffff823dda4bc0 : 0xffffff80062b7bd5

0xffffff823dda4d90 : 0xffffff80062ce4ed

0xffffff823dda4db0 : 0xffffff800623d99b

0xffffff823dda4ed0 : 0xffffff800623f1fe

0xffffff823dda4f20 : 0xffffff80062ab1e9

0xffffff823dda4f50 : 0xffffff80062bd3ac

0xffffff823dda4f80 : 0xffffff80062b7203

0xffffff823dda4fd0 : 0xffffff80062ce6a8



BSD process name corresponding to current thread: WebProcess



Mac OS version:

12C60



Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000006000000

Kernel text base: 0xffffff8006200000

System model name: iMac12,2 (Mac-942B59F58194171B)



System uptime in nanoseconds: 59132306822709

last loaded kext at 43818813975: com.apple.driver.AppleBluetoothHIDKeyboard 165.5 (addr 0xffffff7f87d25000, size 24576)

last unloaded kext at 195025289528: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f86c33000, size 65536)

loaded kexts:

com.logmein.driver.LogMeInSoundDriver 1.0.0

com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.driver.AppleIRController 320.15

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.XsanFilter 404

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.kext.triggers 1.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOFireWireSBP2 4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 20 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST31000528AS, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Desktop, 0x0bc2 (Seagate LLC), 0x3300, 0xfd140000 / 5

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa120000 / 5

USB Device: External, 0x13fd (Initio Corporation), 0x1240, 0xfa122000 / 9

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa124000 / 8

USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0xfa124100 / 10

USB Device: Lexmark X264dn, 0x043d (Lexmark International Inc.), 0x0128, 0xfa121000 / 7

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2

Reply
User profile for user: Paul_31
Paul_31
User level: Level 6
14,160 points

Mar 19, 2013 12:00 AM in response to sandeep108patel

For uninstalling LogMeIn have a look at instructions in this discussion I found:

http://forums.macrumors.com/showthread.php?t=814025


I can't find anything for the Seagate stuff so you could try this (you'll need EasyFind, link below), although it's not the recommended way of uninstalling software, but sometimes needs must!

If it locates the items, I would carefully make a note of where they are situated (EasyFind will show the location) and then move them to a folder on your desktop so that you can return them to their original locations if necessary. Once you've moved them test the system.


EasyFind is especially useful for locating hard to find stuff: http://download.cnet.com/EasyFind/3000-2248_4-8707.html


Before taking this approach, ensure you have a reliable backup, e.g. Time Machine or a clone, so that you can roll back to where you are now if you have unexpected problems.

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User profile for user: sandeep108patel
sandeep108patel Author
User level: Level 1
0 points

Mar 21, 2013 2:44 AM in response to Paul_31

easy find didnt fidn anything


the crashes seem to happening twice a day now this is the latest report


Interval Since Last Panic Report: 42642 sec

Panics Since Last Report: 1

Anonymous UUID: 39F9BF22-DF99-D2B6-98E4-91D4FC8BE32B



Thu Mar 21 04:29:51 2013

panic(cpu 1 caller 0xffffff802ceb7bd5): Kernel trap at 0xffffff802ce74938, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffdf80748014f0, CR3: 0x000000007231505b, CR4: 0x00000000000606e0

RAX: 0xffffff8030680cc0, RBX: 0xffffff808ceab000, RCX: 0xffffff808ceab000, RDX: 0xffffff826e993768

RSP: 0xffffff826e993680, RBP: 0xffffff826e9936c0, RSI: 0xffffff808ceab000, RDI: 0xffffff8030680cb0

R8: 0xffffff826e993900, R9: 0xffffff826e9938f0, R10: 0x0000000000000000, R11: 0x0000000000000297

R12: 0xffffdf80748014e0, R13: 0xffffff8074491090, R14: 0xffffdf8074801500, R15: 0xffffff802d29ac73

RFL: 0x0000000000010083, RIP: 0xffffff802ce74938, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffdf80748014f0, Error code: 0x0000000000000000, Fault CPU: 0x1



Backtrace (CPU 1), Frame : Return Address

0xffffff826e993320 : 0xffffff802ce1d626

0xffffff826e993390 : 0xffffff802ceb7bd5

0xffffff826e993560 : 0xffffff802cece4ed

0xffffff826e993580 : 0xffffff802ce74938

0xffffff826e9936c0 : 0xffffff802ce6e9d1

0xffffff826e9937b0 : 0xffffff802ce62e90

0xffffff826e993940 : 0xffffff802ceb77d9

0xffffff826e993b10 : 0xffffff802cece4ed

0xffffff826e993b30 : 0xffffff808ceab8c0

0xffffff826e993c50 : 0xffffff802ce318db

0xffffff826e993c80 : 0xffffff802ce2e4fc

0xffffff826e993d00 : 0xffffff802ce2da0c

0xffffff826e993d40 : 0xffffff802d16a0d9

0xffffff826e993dc0 : 0xffffff802d1784eb

0xffffff826e993eb0 : 0xffffff802d1780c4

0xffffff826e993f50 : 0xffffff802d1e182a

0xffffff826e993fb0 : 0xffffff802ceced33



BSD process name corresponding to current thread: perl5.12



Mac OS version:

12C60



Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x000000002cc00000

Kernel text base: 0xffffff802ce00000

System model name: iMac12,2 (Mac-942B59F58194171B)



System uptime in nanoseconds: 57549725906577

last loaded kext at 45553257946339: com.devguru.driver.SamsungMTP 1.2.48 (addr 0xffffff7faf14a000, size 258048)

last unloaded kext at 45613286510247: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7faf147000, size 12288)

loaded kexts:

com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleHDA 2.3.1f2

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleIRController 320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOFireWireSBP2 4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 20 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST31000528AS, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa120000 / 5

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa124000 / 9

USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0xfa124100 / 11

USB Device: Lexmark X264dn, 0x043d (Lexmark International Inc.), 0x0128, 0xfa121000 / 8

USB Device: External, 0x13fd (Initio Corporation), 0x1240, 0xfa122000 / 7

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Desktop, 0x0bc2 (Seagate LLC), 0x3300, 0xfd140000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Reply
User profile for user: Paul_31
Paul_31
User level: Level 6
14,160 points

Mar 21, 2013 3:16 AM in response to sandeep108patel

com.devguru.driver.SamsungMTP


com.seagate.driver.PowSecLeafDriver_10_5 5.2.3

com.seagate.driver.PowSecDriverCore 5.2.3

You've still got these non-Apple drivers installed somewhere. I think they need to be removed as part of the troubleshooting process. Try EasyFind again, just searching these words and see what comes up. In EasyFind's search parameters ensure that the following are selected as shown in the image:


devguru

seagate


User uploaded file

Reply

my imac keeps crashing

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