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Register display

273 Views 5 Replies Latest reply: Feb 28, 2013 1:32 AM by clintonfrombirmingham RSS
dennan Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 18, 2013 2:21 AM

Is it possible to register your 27" Thunderbolt display?

 

If yes what to do if during the register process the product cannot be found: message :

 

The serial number was not entered correctly. Please re-enter the serial number. Ensure you have not mistaken letters for numbers or vice versa.

Thunderbolt Display, OS X Mountain Lion (10.8.2)
  • clintonfrombirmingham Level 7 Level 7 (26,740 points)
    Currently Being Moderated
    Feb 24, 2013 11:23 PM (in response to dennan)

    Mine's registered - along with my AppleCare for it.

     

    Try https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa.

     

    Clinton

  • BigGee42 Level 1 Level 1 (85 points)
    Currently Being Moderated
    Feb 27, 2013 5:25 PM (in response to dennan)

    Double check your serial number is correct. Are you getting it from the box or from the Unit itself?

     

    Like the message says you may be mixing up letters and numbers such as zeroes and the O, or maybe a 1 and an l.

     

    If you still can't get it to work, call Apple Support. You get 90 days free phone support, so why not make use of it.

  • clintonfrombirmingham Level 7 Level 7 (26,740 points)
    Currently Being Moderated
    Feb 28, 2013 1:32 AM (in response to dennan)

    Yeah, I used mine from the box and it was correct - had it on the invoice, too. But those serial numbers can be tricky (kind of like activation codes for some software these days) so I'm not surprised that there was some sort of 'gotcha!' in the SN.

     

    Glad you got it worked out, though!

     

    Clinton

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