5 Replies Latest reply: Feb 28, 2013 1:32 AM by clintonfrombirmingham
dennan Level 1 Level 1
Apple Music

Is it possible to register your 27" Thunderbolt display?


If yes what to do if during the register process the product cannot be found: message :


The serial number was not entered correctly. Please re-enter the serial number. Ensure you have not mistaken letters for numbers or vice versa.

Thunderbolt Display, OS X Mountain Lion (10.8.2)
Reply by clintonfrombirmingham on Feb 24, 2013 11:23 PM Helpful

Mine's registered - along with my AppleCare for it.


Try https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa.



Reply by BigGee42 on Feb 27, 2013 5:25 PM Helpful

Double check your serial number is correct. Are you getting it from the box or from the Unit itself?


Like the message says you may be mixing up letters and numbers such as zeroes and the O, or maybe a 1 and an l.


If you still can't get it to work, call Apple Support. You get 90 days free phone support, so why not make use of it.

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