Previous 1 2 Next 19 Replies Latest reply: Feb 19, 2013 2:20 PM by MadMacs0
pguedes Level 1 Level 1 (0 points)

I was in the Western Digital page and wanted to run java. When clicked to, the system started download "Java SE 6 runtime" from apple. At the end of download, the system shows this error: "the update java for os X 2012-006 can't be installed".

 

 

Does anyone knows what is the pronlem and how to resolve it ?

 

 

-

Kindest Regards,

Paulo Guedes


MacBook Pro with Retina display, OS X Mountain Lion (10.8)
  • Linc Davis Level 10 Level 10 (154,685 points)

    If you have more than one user account, these instructions must be carried out as an administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

    Select "/var/log/install.log" from the file list. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).

    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

    When posting a log extract, be selective. Don't post more than is requested.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • pguedes Level 1 Level 1 (0 points)

    This is the sequence that cause the error. Even if i reboot the mchine and try again the result is the same.

    Screen Shot 2013-02-18 at 15.08.11.png

    Screen Shot 2013-02-18 at 15.08.19.png

    Screen Shot 2013-02-18 at 15.08.26.png

  • pguedes Level 1 Level 1 (0 points)

    Linc Davis

     

    1. Was not able to see anytihng on console related to "/var/log/install.log".

     

    2. the previoius images are the sequance when open "Java Preferences.app" in utilities.

     

     

    -

    Kindest Regards,

    Paulo Guedes

  • Linc Davis Level 10 Level 10 (154,685 points)

    On the left side of the Console window, there is a list of log files. If you don't see it, select

     

    View > Show Log List

     

    from the menu bar.

  • pguedes Level 1 Level 1 (0 points)

    Here it goes the snapshot of that area. Cannot see anything related with.

     

    Screen Shot 2013-02-18 at 22.47.13.png

  • Linc Davis Level 10 Level 10 (154,685 points)

    Click the triangle next to "/var/log."

  • pguedes Level 1 Level 1 (0 points)

    Below "/var/log" ...

     

    Screen Shot 2013-02-18 at 23.19.46.png

  • Linc Davis Level 10 Level 10 (154,685 points)

    You want install.log, as stated above.

  • pguedes Level 1 Level 1 (0 points)

    Here it goes:

     

    Feb 18 23:51:24 pg-macbookpro.lan installd[1215]: installd: Starting

    Feb 18 23:51:24 pg-macbookpro.lan installd[1215]: installd: uid=0, euid=0

    Feb 18 23:51:24 pg-macbookpro.lan suhelperd[1211]: Acquired Lock: 501, 1210, 0

    Feb 18 23:51:24 pg-macbookpro.lan Software Update[1210]: SoftwareUpdate: Scan for client pid 1210 (/System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update) parent pid 1209 (/System/Library/Java/Support/CoreDeploy.bundle/Contents/Download Java Components.app/Contents/MacOS/Download Java Components)

    Feb 18 23:51:24 pg-macbookpro.lan Software Update[1210]: SoftwareUpdate: Using predicate "com.apple.java.runtime" IN tags

    Feb 18 23:51:24 pg-macbookpro.lan Software Update[1210]: SoftwareUpdate: Using filter keys 041-7414

    Feb 18 23:51:25 pg-macbookpro.lan Software Update[1210]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog.gz

    Feb 18 23:51:25 pg-macbookpro.lan Software Update[1210]: SoftwareUpdate: Skipping Content Locator from previous failure detection.

    Feb 18 23:51:25 pg-macbookpro.lan Software Update[1210]: Added 74 PPD versions for /Library/Printers/PPDs/Contents/Resources from cache as of 2013-02-18 13:53:11 +0000

    Feb 18 23:51:26 pg-macbookpro.lan Software Update[1210]: SoftwareUpdate: elapsed scan time = 1.5

    Feb 18 23:51:36 pg-macbookpro.lan installd[1215]: PackageKit: ----- Begin install -----

    Feb 18 23:51:36 pg-macbookpro.lan installd[1215]: PackageKit: request=PKInstallRequest <4 packages, destination=/>

    Feb 18 23:51:36 pg-macbookpro.lan installd[1215]: PackageKit: packages=(

                  "PKLeopardPackage <file://localhost/Library/Updates/041-7414/JavaEssentials.pkg>",

                  "PKLeopardPackage <file://localhost/Library/Updates/041-7414/JavaForOSX.pkg>",

                  "PKLeopardPackage <file://localhost/Library/Updates/041-7414/JavaSecurity.pkg>",

                  "PKLeopardPackage <file://localhost/Library/Updates/041-7414/JavaMDNS.pkg>"

              )

    Feb 18 23:51:36 pg-macbookpro.lan installd[1215]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.JavaEssentials (prefix path=/)

    Feb 18 23:51:36 pg-macbookpro.lan installd[1215]: PackageKit: Skipping component "com.apple.mrt.uiagent" (1.0.0-1.0.0-28000000000000-*) because the version 1.1.0-1.0.0-1100000000000000-15 is already installed at /System/Library/CoreServices/MRTAgent.app.

    Feb 18 23:51:36 pg-macbookpro.lan installd[1215]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “JavaEssentials.pkg”." UserInfo=0x7fab6964c690 {NSUnderlyingError=0x7fab6964a790 "The file couldn’t be opened because it isn’t in the correct format.", NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root, NSURL=file://localhost/Library/Updates/041-7414/JavaEssentials.pkg, PKInstallPackageIdentifier=com.apple.pkg.JavaEssentials, NSLocalizedDescription=An error occurred while extracting files from the package “JavaEssentials.pkg”.} {

                  NSFilePath = "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root";

                  NSLocalizedDescription = "An error occurred while extracting files from the package \U201cJavaEssentials.pkg\U201d.";

                  NSURL = "file://localhost/Library/Updates/041-7414/JavaEssentials.pkg";

                  NSUnderlyingError = "Error Domain=NSCocoaErrorDomain Code=259 \"The file couldn\U2019t be opened because it isn\U2019t in the correct format.\"";

                  PKInstallPackageIdentifier = "com.apple.pkg.JavaEssentials";

              }

    Feb 18 23:51:37 pg-macbookpro.lan Software Update[1210]: Removing 041-7414

    Feb 18 23:51:37 pg-macbookpro.lan Software Update[1211]: Releasing Lock: 501, 1210, 0

    Feb 18 23:51:37 pg-macbookpro.lan Software Update[1210]: Error: An error occurred while extracting files from the package “JavaEssentials.pkg”. (PKInstallErrorDomain code 110)

    Feb 18 23:51:54 pg-macbookpro.lan installd[1215]: installd: Exiting.

  • Linc Davis Level 10 Level 10 (154,685 points)

    You got an incomplete or corrupt download of the Installer package. Try downloading it from here:

     

    Java for OS X 2012-006

  • pguedes Level 1 Level 1 (0 points)

    After 2 rebbots the download and installation was completed but all java preferences are gone.Now what?

     

    Did Apple remove Java from Mountain Lion? If so why?

     

    -

    Kindest Regards,

    Paulo Guedes

  • MadMacs0 Level 5 Level 5 (4,500 points)

    Java Preferences are no longer required.

     

    What is it that you are trying to do?

  • pguedes Level 1 Level 1 (0 points)

    I have an external NAS from western digital and they have applications to manage their system in java.

     

     

    -

    Kindest Regards,

    Paulo Guedes

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