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Emails are rejected by the iCloud email server, apparently for the following reason: "5.7.0 Message Size Violation", however this happens at random, irrespective of the actual message size.
All email service providers have a "cap" as to how much data you can email, before it deems it too big. iClouds file size restriction is 20 MB. See this article - http://support.apple.com/kb/PH2629 - look at the bottom, in the "important" section.
Thank you for your fast reply, however we are having a different problem here. The email system behaves complete at random in terms of message size. Out of 6 messages, differing only by attachment size and otherwise completely identical, it will recieve only Message 2, 3 and 5.
Message 1 - size 6 MB - rejected
Message 2 - size 400k
Message 3 - size 6 MB
Message 4 - size 16 MB - rejected
Message 5 - size 20 MB
Message 6 - size 7 MB - rejected
Are you on a Mac or Windows computer? Are you sending emails through the mail application, or from the internet by signing into your iCloud account?
I should apologize for not making it clear enough, that it is the iCloud imap server, which has problems recieving messages for me. It rejects incoming emails at random, incorrectly reporting back "Message Size Violation" to the sender, regardless of actual message size. The operating system should not matter here, but i am on Mac OS X 10.8.2.
Can I add here that I too am experiencing exactly the same issues as Thomas and am getting on send as WELL as receive.
A resolution to this would be much appreciated as I am struggling to receive emails.
Seems to me that I'm getting same error when I'm sending a zipped file containing many folders and files inside...
It's only 2.8MB .ZIP.
No problems if I send an even bigger jpeg image.
Weird.
I think that twrmark has hit the nail on the head. I had a 352k .zip file comprising 716 files and folders that iCloud rejected. I'm guessing that they unzip the files on reception to check for viruses, and their system freaks out when there are "too many" files.
Sending a .tar.gz of the same information (which also ended up being only 68k!) delivered just fine.
The ZIP theory is correct - I have the same issue sending Pages documents - which actually send as a zipped package these days. I sent one from my business email to my iCloud address yesterday as a form of temporary back up and it bounced with 'message violation' error - total size 568KB! Is there a fix to this??
iCloud email - Message Size Violation
