9 Replies Latest reply: Feb 19, 2013 1:50 AM by Margaret Cushing1
Margaret Cushing1 Level 1 (25 points)

I've downloaded and installed the correct driver files for my Canon printer/scanner The installation appeared to be fine.  But neither appears in Applications.  All I can find is some support files in the library.  It suggests that the icon files are not visible for some reason.  Something similar happened when I downloaded the drivers.  They should have appeared on the Desktop, but I had to go to Downloads where I found them, with long file names like mcpd-mac-mg6200-10.  Canon say it's not their fault, but an Apple problem.  It occurred both on my iMac and my husband's MacBook.  Can anyone make sense of this, please?

iMac 2.4 GHz Intel Core 2 Duo, Mac OS X (10.6.7)