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app store login not working

WHen I go to the App store or to apps that I have already loaded onto my iMac, it will ask for my password, which i provide. THe response is either "unknown error has occured" or invalid user/pw. So after a few tries i will go to the "forgot password" and change the password successfully. When I go back to the apps store I get the same messages.

Another error msg is the app was loaded by another computer, which didn't occur either.

I did check for viruses and malware, but it came back clean.


Any suggestions??


Thanks,

Rochelle

iMac, Mac OS X (10.6.8)

Posted on Feb 18, 2013 11:43 AM

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app store login not working

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