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All replies
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Helpful answers
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Feb 18, 2013 1:51 PM in response to gabrielahoggby lllaass,What happens when you connect the iPod to your computer and restore via iTunes? That is what the screen in telling your do.
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Feb 18, 2013 1:55 PM in response to lllaassby gabrielahogg,When I connect my ipod to the computer a notice comes up indicated that my ipod is in recovery mode! Which i have no idea how it was in the first place. It says to update the ipod and when i do it, it says restore again, then when i click restore, it redirects be back to update again! What a hassle
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Feb 18, 2013 1:58 PM in response to gabrielahoggby lllaass,Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
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