Epson Stylus NX430 will no longer print!

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Level 1

0 points

Epson Stylus NX430 will no longer print!

I recently changed internet providers and purchased a new Netgear router. Up until then, I have had no problem printing from my Macbook Air to my Epson Stylus NX430, but now when I try to print I get an Error message! I have emailed back and forth with Espon and we confirmed that the connection is fine. The drivers are up to date. We uninstalled and reinstalled the printer numerous times. We are able to print a test page using the Espon Utility. However, when I go to print from Word or Text/Email it does not work. I get an error message. Oddly enough it will print a document every so often, but not always. Epson has said that it is most likely a setting on my computer. Can someone help? Thank you!!

MacBook Air (13-INCH, MID 2011), Mac OS X (10.7.5)

Posted on Feb 18, 2013 3:01 PM

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Answer 1

Linc Davis

Level 10

209,547 points

Feb 18, 2013 4:44 PM in response to lrvanmatre

I get an error message.

And that is?

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Answer 2

lrvanmatre Author

Level 1

0 points

Feb 18, 2013 6:08 PM in response to Linc Davis

It literally says "error" in the print que and that is it. There is no other information.

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Answer 3

Linc Davis

Level 10

209,547 points

Feb 18, 2013 9:32 PM in response to lrvanmatre

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Select "/var/log/cups/error_log" from the file list on the left side of the Console window. If you don't see that list, select

View ▹ Show Log List

from the menu bar. Then select the messages from the time of the last printing attempt. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

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Answer 4

lrvanmatre Author

Level 1

0 points

Feb 22, 2013 3:27 PM in response to Linc Davis

E [21/Feb/2013:18:32:23 -0600] [Job 446] Job stopped due to filter errors; please consult the error_log file for details.

D [21/Feb/2013:18:32:23 -0600] [Job 446] The following messages were recorded from 18:32:04 to 18:32:23

D [21/Feb/2013:18:32:23 -0600] [Job 446] Adding start banner page "none".

D [21/Feb/2013:18:32:23 -0600] [Job 446] Queued on "Epson_Stylus_NX430" by "lindsey".

D [21/Feb/2013:18:32:23 -0600] [Job 446] File of type application/pdf queued by "lindsey".

D [21/Feb/2013:18:32:23 -0600] [Job 446] Setting job-hold-until to no-hold

D [21/Feb/2013:18:32:23 -0600] [Job 446] Adding end banner page "none".

D [21/Feb/2013:18:32:23 -0600] [Job 446] Job released by user.

D [21/Feb/2013:18:32:23 -0600] [Job 446] job-sheets=none,none

D [21/Feb/2013:18:32:23 -0600] [Job 446] argv[0]="Epson_Stylus_NX430"

D [21/Feb/2013:18:32:23 -0600] [Job 446] argv[1]="446"

D [21/Feb/2013:18:32:23 -0600] [Job 446] argv[2]="lindsey"

D [21/Feb/2013:18:32:23 -0600] [Job 446] argv[3]="Gmail - Re: Library Question!"

D [21/Feb/2013:18:32:23 -0600] [Job 446] argv[4]="1"

D [21/Feb/2013:18:32:23 -0600] [Job 446] argv[5]="AP_ColorMatchingMode=AP_VendorColorMatching AP_D_InputSlot= APCustomColorMatchingProfile=sRGB ApplicationBundleName=Safari nocollate ColorModel=RGB com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Safari com.apple.print.JobInfo.PMJobName=Gmail\ -\ Re:\ Library\ Question! com.apple.print.JobInfo.PMJobOwner=~Lindsey\ Rae~ com.apple.print.PageToPaperMappingMediaName=Letter com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=14757 com.apple.print.PrintSettings.PMColorSpaceModel..n.=2 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=285 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 cupsBorderlessScalingFactor=1.00 DestinationPrinterID=Epson_Stylus_NX430 EPIJ_ACam=0 EPIJ_AFil=0 EPIJ_AGai=1 EPIJ_APFPrvID=7 EPIJ_APri=2 EPIJ_ATon=7 EPIJ_Bdls=0 EPIJ_BkPr=0 EPIJ_Brit=0 EPIJ_BSSv=0 EPIJ_CCor=3 EPIJ_CMat=0 EPIJ_Cont=0 EPIJ_Cyan=0 EPIJ_DCCT=0 EPIJ_DoneOpnr=0 EPIJ_ECAv=0 EPIJ_ENAL=1-1_2-1_3-1_4-1 EPIJ_ERGB=0 EPIJ_exmg=2 EPIJ_Gamm=0 EPIJ_HdofClSp=0 EPIJ_Hori=0 EPIJ_IconQual=6 EPIJ_Ink_=1 EPIJ_Mage=0 EPIJ_Manu=0 EPIJ_Medi=0 EPIJ_Mode=3 EPIJ_OPT_Bi_D=1 EPIJ_OSCMProf=1 EPIJ_OSColMat=1 EPIJ_PageRegion=Letter EPIJ_PageSize=Letter EPIJ_PrStgAlK=0 EPIJ_PSrc=2 EPIJ_Qual=43 EPIJ_REye=0 EPIJ_Satu=0 EPIJ_Silt=0 EPIJ_Size=4 EPIJ_UEpL=0 EPIJ_Yell=0 EPIJClientInfo=1 EPIJProfileSpec=1 EPIJSharedClient=0 EPIJSystemLanguage=en EPSON.PrintModule.Setting.ApplicationPageRect..a.0=0.00000000000000 EPSON.PrintModule.Setting.ApplicationPageRect..a.1=0.00000000000000 EPSON.PrintModule.Setting.ApplicationPageRect..a.2=775.19995117187500 EPSON.PrintModule.Setting.ApplicationPageRect..a.3=595.19997596740723 EPSON.PrintModule.Setting.ApplicationPaperRect..a.0=-8.40002441406250 EPSON.PrintModule.Setting.ApplicationPaperRect..a.1=-8.39999961853027 EPSON.PrintModule.Setting.ApplicationPaperRect..a.2=783.59997558593750 EPSON.PrintModule.Setting.ApplicationPaperRect..a.3=603.60000038146973 EPSON.PrintModule.Setting.Encoding..n.=0 EPSON.PrintModule.Setting.PrinterName=EPSON\ Epson\ Stylus\ NX430(2,0) EPSON.PrintModule.Setting.SystType..n.=3072 media=Letter MediaType=0 PaperInfoIsSuggested..b. PDEChangeControl= PDEiPhotoPreset..n.=0 PDEOpenHelpCount..n.=0 PDEOpenHideOption..n.=0 PDEOpenPane..n.=0 printer-resolution=360x360dpi pserrorhandler-requested=standard Resolution=360x360dpi job-uuid=urn:uuid:d1a6cae9-8a69-3c11-5569-6e3fe0c99e1b job-originating-host-name=localhost time-at-creation=1361493124 time-at-processing=1361493124 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 sides=one-sided Duplex=None com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 PageSize=Letter"

D [21/Feb/2013:18:32:23 -0600] [Job 446] argv[6]="/private/var/spool/cups/d00446-001"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[0]="<CFProcessPath>"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[2]="CUPS_DATADIR=/usr/share/cups"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[7]="CUPS_SERVERROOT=/private/etc/cups"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[8]="CUPS_STATEDIR=/private/etc/cups"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[9]="HOME=/private/var/spool/cups/tmp"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[11]="SERVER_ADMIN=root@Macintosh.local"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[12]="SOFTWARE=CUPS/1.5.4"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[13]="TMPDIR=/private/var/spool/cups/tmp"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[14]="USER=root"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[15]="CUPS_MAX_MESSAGE=2047"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[16]="CUPS_SERVER=/private/var/run/cupsd"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[17]="CUPS_ENCRYPTION=IfRequested"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[18]="IPP_PORT=631"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[19]="CHARSET=utf-8"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[20]="LANG=en_US.UTF-8"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[21]="APPLE_LANGUAGE=en-US"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[22]="PPD=/private/etc/cups/ppd/Epson_Stylus_NX430.ppd"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[23]="RIP_MAX_CACHE=128m"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[24]="CONTENT_TYPE=application/pdf"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[25]="DEVICE_URI=dnssd://Epson%20Stylus%20NX430._pdl-datastream._tcp.local. /?bidi"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[26]="PRINTER_INFO=Epson Stylus NX430"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[27]="PRINTER_LOCATION="

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[28]="PRINTER=Epson_Stylus_NX430"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[29]="PRINTER_STATE_REASONS=com.epson.status-reply.20130218-152656.00.d1.40 424443205354320d0a3700010104060201ff0f0d0301001a05032104026403013a100301094e1301 01190c0000000000756e6b6e6f776e24020000370502000000000000000000000000000000000000 00000000000000000000000000000000000000000000000,com.epson.status-reply.20130218- 152656.01.d1.0000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000000000000,com.epson.status- reply.20130218-152656.02.5f.0000000000000000000000000000000000000000000000000000 000000000000000000000000000000000000000000"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[30]="CUPS_FILETYPE=document"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[31]="FINAL_CONTENT_TYPE=printer/Epson_Stylus_NX430"

D [21/Feb/2013:18:32:23 -0600] [Job 446] envp[32]="AUTH_I****"

D [21/Feb/2013:18:32:23 -0600] [Job 446] Started filter /Library/Printers/EPSON/InkjetPrinter2/Filter/pdftopdf2.app/Contents/MacOS/pdft opdf2 (PID 830)

D [21/Feb/2013:18:32:23 -0600] [Job 446] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 831)

D [21/Feb/2013:18:32:23 -0600] [Job 446] Started filter /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII (PID 832)

D [21/Feb/2013:18:32:23 -0600] [Job 446] Started backend /usr/libexec/cups/backend/dnssd (PID 833)

D [21/Feb/2013:18:32:23 -0600] [Job 446] Resolving "Epson Stylus NX430._pdl-datastream._tcp.local."...

D [21/Feb/2013:18:32:23 -0600] [Job 446] STATE: +connecting-to-device

D [21/Feb/2013:18:32:23 -0600] [Job 446] Resolving "Epson Stylus NX430", regtype="_pdl-datastream._tcp", domain="local."...

D [21/Feb/2013:18:32:23 -0600] [Job 446] Looking for printer.

D [21/Feb/2013:18:32:23 -0600] [Job 446] Set job-printer-state-message to "Looking for printer.", current level=INFO

D [21/Feb/2013:18:32:23 -0600] [Job 446] Resolved as "socket://EPSON150AA8.local.:9100/"...

D [21/Feb/2013:18:32:23 -0600] [Job 446] STATE: -connecting-to-device,offline-report

D [21/Feb/2013:18:32:23 -0600] [Job 446] Executing backend "/usr/libexec/cups/backend/socket"...

D [21/Feb/2013:18:32:23 -0600] [Job 446] STATE: +connecting-to-device

D [21/Feb/2013:18:32:23 -0600] [Job 446] Looking up "EPSON150AA8.local."...

D [21/Feb/2013:18:32:23 -0600] [Job 446] cgpdftoraster - copying to temp print file "/private/var/spool/cups/tmp/0033f51343e87"

D [21/Feb/2013:18:32:23 -0600] [Job 446] backendWaitLoop(snmp_fd=7, addr=0x109e143e8, side_cb=0x109d5b0cf)

D [21/Feb/2013:18:32:23 -0600] [Job 446] `/private/var/spool/cups/tmp/0033f51343e87' has 1 pages.

D [21/Feb/2013:18:32:23 -0600] [Job 446] cgpdftoraster - opened PPD file "/private/etc/cups/ppd/Epson_Stylus_NX430.ppd"...

D [21/Feb/2013:18:32:23 -0600] [Job 446] cgpdftoraster: size->width = 612, size->length = 792, size->top = 783.6, size->bottom = 8.4, size->left = 8.4, size->right = 603.6

D [21/Feb/2013:18:32:23 -0600] [Job 446] cgpdftoraster: PreferredRotation = -90

D [21/Feb/2013:18:32:23 -0600] [Job 446] cgpdftoraster - languageLevel = 3, mediaBox.size.width = 612, mediaBox.size.height = 792

D [21/Feb/2013:18:32:23 -0600] [Job 446] STATE:

D [21/Feb/2013:18:32:23 -0600] [Job 446] Vendor matching mode is ON and the handoff color space requested is sRGB.

D [21/Feb/2013:18:32:23 -0600] [Job 446] cgpdftoraster: band width = 2976, bytesPerRow = 11904, band height = 880, height = 3876

D [21/Feb/2013:18:32:23 -0600] [Job 446] cgpdftoraster: context width = 2976, height = 880, bitsPerComponent = 8, bitsPerPixel = 32, bytesPerRow = 11904, bitmapInfo = 5, resolution = (360.000000, 360.000000)

D [21/Feb/2013:18:32:23 -0600] [Job 446] NOT using display list

D [21/Feb/2013:18:32:23 -0600] [Job 446] cgpdftoraster: bytes written for sheet 1 = 7856640

D [21/Feb/2013:18:32:23 -0600] [Job 446] End of messages

D [21/Feb/2013:18:32:23 -0600] [Job 446] printer-state=3(idle)

D [21/Feb/2013:18:32:23 -0600] [Job 446] printer-state-message="/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoes cpII.app/Contents/MacOS/rastertoescpII failed"

D [21/Feb/2013:18:32:23 -0600] [Job 446] printer-state-reasons=none

E [21/Feb/2013:18:37:24 -0600] [Job 446] Stopping unresponsive job!

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Answer 5

Linc Davis

Level 10

209,547 points

Feb 22, 2013 3:38 PM in response to lrvanmatre

Mac OS X: How to reset the printing system

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Answer 6

lrvanmatre Author

Level 1

0 points

Feb 22, 2013 5:04 PM in response to Linc Davis

Just tried the resetting for the link you posted.....same error message! BUMMER!! I also set the printer back to its defaults, added the wirless network again, restared everything, and still nothing!

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Answer 7

Linc Davis

Level 10

209,547 points

Feb 22, 2013 5:07 PM in response to lrvanmatre

Does the printer work when you connect to it directly with USB? Sounds like a router problem.

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Answer 8

lrvanmatre Author

Level 1

0 points

Feb 22, 2013 6:03 PM in response to Linc Davis

The worst part is that I can not find the printer cable anywhere, so Im not able to connect it at all. The strange thing is, it will wirelessly print the nozzle cleaning or test page, but that is it.

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