This is a load of malarky!!! Do you know how big the dust particle has to be in order to chip the screen. Remember there is a rubber seal that runs the edge of the screen, and this is 1mm in height. So what we are talking about is something the size of a large grain of sand.
Ok, lets say you have this, the sand must be very sharp, in order to chip glass. Secondly, if you press gently on the glass while looking at a light in the reflection of the glass, you will see it distort, right? So that means, even a 1mm piece of dust is not going to "Chip" it.
Ok, lets say, that you happen to drop your wifes 0.2 carat diamond on your keyboard and close the screen. In this case, yes it may chip the glass, but I ask you, don't you think that this kind of protrusion would at least result in a scratch on the aluminium body? What is not known by these guys is that this glass is crystalline. If the manufacturing process doesn't go well, it can sometimes cause fault lines in the crystallisation structure. Not all glass chips are physical. In fact, heating and mild distortion of the glass could cause chips in weakened areas.
I AM 100% sure that if anyone threatens legal action they would replace the screen. Any laboratory low-end microscope will examine the chip and will clearly show the crystal in the glass flaking. Did someone say CLASS ACTION.
I have this issue after having the laptop for 3 days, I AM VERY ANGRY that the twerp at genius who thinks he is very intelligent, tries to fast-talk his way out of things. I am not one to make a scene at the store and dont think this gets us anywhere, but Apple needs to step up and train these nappy-heads about these things.
I mean, I have had laptops for 20 years, I have had scratches, cracks, smirks, plastic burns on the screens, but NEVER a chip in the glass, only time I have seen a chip is on my windscreen, and doesn't that look different? This is one for the courts, I am not happy that I have spent so much on a MBP now and have to live with the fear that the screen can spontaneously crack, perhaps even explode in a mushroom cloud (ok, that one was comedy relief).
I am a very honest person as most of us are here, and the bearded baboons at Genius have no right to call me or any of us liars, granted there are 1% of people who come in any lie, but the other 99% are loyal RETURNING customers, this is why Apple has been successful, not cos of the flarnin (that word is so I dont get sensored,!!) logo! Laptops are portable devices and don't belong behind museum glass. If Apple "Stuffed Up" with this design, that is ok, however they should take a few bucks off their soaring share price and help the consumers who help them succeed. Either redesign the product, do a recall on all your machines, or at least don't be a JE_RK about replacing machines still under warranty and make out that YOUR customers are liars.
The problem with a monopoly is not the company, its the staff who get a rush out of feeling like they are somehow in a position of power, but go home and realise they are only paid $20/h and get grounded for coming home too late.
I say, take action, prove your point, and don't take their nonsense.
(In case you are wondering, this was a rant, mainly at the Genius boys!!! But some good points.... I hope :D)
