ozsmacd

Q: iPhone 5 + Issues downloading Podcasts over WIFI networks

Hi All, reading the interwebs I can see many people with the same issue as me, very slow downloading of some some Podcasts using Apples Podcast app, downcast, instacast or icatcher (ie any client) over WIFI only. Just to confirm this is repeatable over quite a number of different podcasts, basically WIFI download is shockingly slow whilst 3G or LTE is super quick.

If I disable WFI and head over to 3G/LTE everything is better, back to any WIFI network and it's advising me approx 1 hour to download the ~50MB audio version of the podcast. Oddly I don't have this issue with the Video vergecast, it downloads solidly over WIFI or 3G/LTE.

This has been driving me nuts for a few months now, I've tried everything I can think of, including open access points, static IP, google dns (rather than local DNS), 6.0.1, 6.0.2, 6.1 (beta), 6.1.1....nothing seems to make a difference.

Does anyone have any suggestions, here are some screen grabs to put things into context:

 

1 - Connected to strong 5.0GHz or 2.5GHz wifi network (timecapsule) with a 116Mbps / 2.4Mbps cable internet link (speeds tested on desktop and iPhone confirm fast speeds), very slow download.

Shot1wifi_medium

 

2 - Test same download with WIFI disabled, falling back to 3G network with a reasonable signal, speed is far far better

Shot23g_medium

3 - Just to confirm download speed, run a speedtest.net test over wifi network, application maxes out at this speeds and won't report any additional bandwidth

Shot3speedtestmaxedout_medium

4 - Test WIFI download again to confirm speed issue

Shot4testwifiagain_medium

6 - Test Video version of theverge cast, super quick download & throughput (same wifi connection), reaches to head and starts scratching

Shot5testvideoversion_medium

6 - Test original audio download with iCatcher over WIFI, same slow download speed

Shot6testwithicatcher_medium

 

This just doesn't make any sense to me......am I alone? What am I missing?

 

Issue is with Podcast hosting service = Nope, if so would have slow download over both WIFI and 3G/LTE

Issue is with local WIFI network = Nope, tested a few different networks same issue & confirmed speed is available by downloading other podcasts & running speedtest.net app

Issue is with specific app = Nope, can get same result using four different podcast apps

Help!

iPhone 5, iOS 6.1.1

Posted on Feb 18, 2013 4:11 PM

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Q: iPhone 5 + Issues downloading Podcasts over WIFI networks

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  • by ozsmacd,

    ozsmacd ozsmacd Aug 5, 2013 8:11 PM in response to InSilence
    Level 1 (0 points)
    Aug 5, 2013 8:11 PM in response to InSilence

    InSilence, i'm afraid this issue impacts any iPhone 5 device downloading large files, you can see this by running a test with a large iTunes app install or Dropbox file and you will also see the same performance.  The only reliable work around for this specific issue is to pop a proxy server on your network and run your traffic via it (see previous posts with ideas for proxy options and how to setup).  A few of us are 100% certain the issue is either a driver issue, or worse a hardware issue (that would not be able to be resolved), this conclusion has been identified after a number of people have completed extensive network testing (including running packet sniffers via a few different kinds of WIFI devices), key finding is an ever reducing TCP window size is causing the issue.  The same test on iPad 3, iPad 2 and iPhone 4 don't show the issue, so it's not the network or networking equipment (I've tried quite a few networks also).

     

    Sadly as my telephone support period is over and the genius bar has proven useless on two occasions I can't see any way to get a resolution on this wide spread and highly frustrating issue. 

     

    I've given up, either a driver fix is included in a future release or Apple confirms that it's a hardware issue that can't be fixed (I doubt this would ever happen). If anyone else has another support channel that will be able to understand this more complicated problem (i.e. it's not a simple user issue or configuration related) please use it, and use it as many times as you can.  If you are still within your initial enhanced support window, don't waste it. This issue, combined with the fact that WIFI sync just doesn't work (oh not to mention the ATH.exe high CPU bug in iTunes) basically means that any larger video Podcasts are almost impossible to download (either directly or via iTunes, unless I remember to plug in iPhone in a few times a day). If Podcasts are a big deal for you, as they are for me, I would honestly consider taking a newly purchased phone back and waiting to see if they fix in the next iPhone release.  Another option would be to use another iOS device that you might have if like me you are stuck with an iPhone 5 that is useless in terms of WIFI reliability and usability. Sad that Apple doesn't care about this (yes I understand they don't read these threads), given that many of us have gone back through support channels only to have the issue largely ignored.

     

    (edited as I stupidly included references to a future release of iOS, I have removed all references).

  • by Stephen Dawson1,

    Stephen Dawson1 Stephen Dawson1 Aug 5, 2013 10:00 PM in response to ozsmacd
    Level 1 (13 points)
    Mac OS X
    Aug 5, 2013 10:00 PM in response to ozsmacd

    I have had the opportunity to compare 2 iphone 5s that both suffered horrendous download speeds when downloading large files on Dropbox. One was upgraded by its developer-owner to a "future" release, and its Dropbox download now flies. Verified a number of times. If I'm not allowed to post information like this, I apologise - not sure what the rules are...

  • by InSilence,

    InSilence InSilence Aug 5, 2013 10:09 PM in response to Stephen Dawson1
    Level 1 (0 points)
    Aug 5, 2013 10:09 PM in response to Stephen Dawson1

    What does that mean? What is a 'future' release?

  • by Stephen Dawson1,

    Stephen Dawson1 Stephen Dawson1 Aug 6, 2013 4:49 PM in response to InSilence
    Level 1 (13 points)
    Mac OS X
    Aug 6, 2013 4:49 PM in response to InSilence

    Sorry - trying to be deliberately obtuse! I mean the next version of software for the phone, which developers are testing. I have a feeling we're not supposed to talk about these things, but not sure.

  • by serenitynow1,

    serenitynow1 serenitynow1 Aug 6, 2013 4:52 PM in response to Stephen Dawson1
    Level 2 (155 points)
    Aug 6, 2013 4:52 PM in response to Stephen Dawson1

    don't be so scared. in any case what are they going to do? delete the post thats all.

     

    for insilence's benefit: future release means the next version of Ios, like Ios 7 for now

  • by berniefl34,

    berniefl34 berniefl34 Sep 15, 2013 7:00 AM in response to serenitynow1
    Level 1 (0 points)
    Sep 15, 2013 7:00 AM in response to serenitynow1

    Anything new guys on this topic?

  • by Merurino,

    Merurino Merurino Sep 18, 2013 6:20 PM in response to berniefl34
    Level 1 (0 points)
    Sep 18, 2013 6:20 PM in response to berniefl34

    I don't know if it's just me, but now that I'm with iOS 7 this problem seems to be solved.

     

    I even put my wifi auth back to AES and it still works.

    Can someone else confirm that, please?

  • by Stephen Dawson1,

    Stephen Dawson1 Stephen Dawson1 Sep 19, 2013 3:32 AM in response to Merurino
    Level 1 (13 points)
    Mac OS X
    Sep 19, 2013 3:32 AM in response to Merurino

    Yes, as I reported during the ios 7 beta phase, Dropbox downloads now seem to be running well.

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