6 Replies Latest reply: May 15, 2006 5:36 PM by JBatch
JBatch Level 1 Level 1 (10 points)
Recently my incoming mail no longer appears in my Inbox. It still in appears in my sub-accounts/sub-folders, but not in my Inbox. For example, email sent to my .Mac account shows up in the .Mac subfolder, but not in the Inbox folder. Previously (yesterday), the same email would appear in both (the .Mac subfolder and Inbox) folders.

Any ideas?

PowerBook G4   Mac OS X (10.4.6)   Mail Version 2.0.7
  • 1. Re: Why doesn't mail show up in Inbox
    David Gimeno Gost Level 7 Level 7 (20,775 points)
    I don't fully understand your what your problem really is, but it looks similar to what this article describes:

    Overstuffed mailbox is unexpectedly empty
  • 2. Re: Why doesn't mail show up in Inbox
    JBatch Level 1 Level 1 (10 points)
    No, the Inbox is not empty. The inbox stopped displaying email messages that have arrived today. The emails are only displayed within the sub-folders/sub-accounts (.Mac, Gmail, etc). Until today I could view all email messages from the Inbox without having to navigate through the sub-folders/sub-accounts.

    PowerBook G4   Mac OS X (10.4.6)  
  • 3. Re: Why doesn't mail show up in Inbox
    David Gimeno Gost Level 7 Level 7 (20,775 points)
    JBatch, have you actually read the article? Your reply makes me believe that you haven't...
  • 4. Re: Why doesn't mail show up in Inbox
    JBatch Level 1 Level 1 (10 points)
    Yes, I read the article...it does not apply. My mailbox does not appear to be empty as stated in the article. I also tried to "rebuild" the mailbox as stated in the article, but that option was greyed out.

    PowerBook G4   Mac OS X (10.4.6)  
  • 5. Re: Why doesn't mail show up in Inbox
    David Gimeno Gost Level 7 Level 7 (20,775 points)
    JBatch, you're clearly missing the point of the article. The issue is not whether the mailbox appears completely empty or just misses some messages. The issue is whether your mailboxes are too big for Mail to be able to handle them properly.

    One of the things the article says is that, even if the mailboxes may not be too big individually, viewing them combined in the Inbox group can result in Mail not displaying the combined content properly because the total size of all of them exceeds what Mail can handle properly.

    This seems to be exactly the problem you're describing, yet you've given no indication of whether the relevant part of that article applies to you (i.e. whether your mailboxes might be too big). Unfortunately, Mail 2.0 does not provide information about the total size of a mailbox as Mail 1.x did, which makes this harder to evaluate, but you could at least give an indication of whether any of your mailboxes has too many and/or too big messages in it...

    Also, rebuilding the Inbox group is not possible because Mail only allows individual mailboxes to be rebuilt, not multiple mailboxes nor mailbox groups.
  • 6. Re: Why doesn't mail show up in Inbox
    JBatch Level 1 Level 1 (10 points)
    Thanks for the clarification.

    PowerBook G4   Mac OS X (10.4.6)