Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot download itunes what do i do?

I HAVE EXHAUSTED ALL SUGGESTIONS ON HELP PAGE, TWO DAYS WORK, STILL I GET THE MESSAGE.....I TUNES CANNOT BE READ BECAUSE IT WAS CREATED BY A NEWER VERSION OF I TUNES.


This hapeens on two laptops and there seems to be no resolution, I even tried regcure, no difference.


Anyone help?


bmac57

iPod shuffle (2nd generation, Late 2008), Windows 7

Posted on Feb 19, 2013 3:28 AM

Reply
1 reply

Feb 19, 2013 3:49 AM in response to bmac57

It doesn't help to say you have tried everything because we don't know what you did. You need to explain what happened, were your trying to update iTunes or something else. Also give the error message in full with the exact text.


But taking a wild stab at it first save a copy of iTunes Library.xml which is in Music\iTunes.


Then try the following which recovers a backup library made when you last updated.

http://support.apple.com/kb/TS1967

It could be vey out of date if you updated a long time ago.


If that doesn't work for you, try:

http://support.apple.com/kb/HT1451

Remember that if iTunes library.xml was altered by the previous step, you have you saved copy to use.

cannot download itunes what do i do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.