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Error 12002?

I am recieving error 12002 when trying to access the 'Dance' section of the iTunes store. Is anyone else having this problem or can anyone suggest a way to fix it?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Feb 19, 2013 4:07 AM

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3 replies

Nov 4, 2013 12:20 AM in response to ethanbennett94

(this is actually a copy/paste of my reply to another thread of similar problem).


i am having this error message whenever i access 'music' and 'app store' menus in itunes store homepage. what's interesting in my case is i have no problem with the other menu (movies, books, podcasts and itunes u), or if i tried to access music and app store from the links at the bottom of the itunes stores (the 'explore' section).


so far i have tried the following solutions with no success:


1. keychain first aid - no problem found.

2. switch off then switch on wifi (the router and my macbook air) - does nothing.

3. log out of itunes. wait a few hours. log in again - does nothing.


the only one thing i tried with partial success is the reset my itunes store cache (under itunes > preferences > advanced). i can now access both 'music' and 'app store' menus but still with very frequent intermittent 12002 error.


anyone with a better solution or know the root cause of this error. appreciate if you would post.

Error 12002?

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