APPLE UPDATE KILLED MY PERFECTLY FUNCTIONAL 2n GEN APPLE TV

I went to update my ATV, as prompted by a message on my TV screen, like ALWAYS.

NOW, my 2nd Gen Apple TV (Model A1378) has been frozen for 3 days, "preparing to update"

Functioning PERFECTLY before that.

PERFECTLY.

So, today, after being directed by all suggestions here, AND support articles and suggestions by Apple, I went through ALL the restart and restore processes, including restore through iTunes/micro USB.

No dice.

APPLE UPDATE KILLED MY PERFECTLY FUNCTIONAL APPLE TV.

AND WILL NOT REPLACE IT!!!!!!!

NOT HAPPY.

AT ALL...