Raemochalicious
Level 1
(1 points)
Q: what do i do if i purchased an in-app purchase and they took money from my itunes account but the download failed and i never received what I purchased? I already notified Gameloft but have not heard back.
what do i do if i purchased an in-app purchase and they took money from my itunes account but the download failed and i never received what i purchased? I already notified Gameloft but have not heard back.
by KarenSelena,Solvedanswer
KarenSelena
Level 4
(1,960 points)
Contact either the iTunes Store, or the App's store, and explain the situation.
iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions
