how do I block read receipts and delivery receipts

Question

Level 1

8 points

how do I block read receipts and delivery receipts

I have used my Online Web Access to my work Outlook account to send an e-mail to my Mac to be read by the Mac's Mail program. I've sent an HTML message with a request for a Read Receipt and a Delivery Receipt. Outlook received replies for both! I then sent a plaintext message and requested a Read Receipt and a Delivery Receipt. Outlook again got replies from both!

This started because a person that had emailed my wife said they receieved a read receipt. I told her that the Mac Mail program does not respond to those. We decided to test and I was shocked that I received the receipts. I then tested with my own Mac and was again shocked to receive both receipts.

My test used both her work account and her .mac account which she gets on her Mac. I then further tested using my .mac account as the recipient on my own Mac.

So while I believed as many have said that the Mac Mail program does not respond to read receipts and delivery receipts, it clearly is.

Both Macs are running the latest operating system. My mac was just purchased last June.

Any ideas on how to stop the Mac Mail program from responding to Read Receipts and Delivery Receipts?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Feb 19, 2013 9:40 AM

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Answer 1

Csound1

Level 9

59,973 points

Feb 19, 2013 9:46 AM in response to ellgee116

Mac Mail does not respond to these requests, something else is going on.

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Answer 2

ellgee116 Author

Level 1

8 points

Feb 19, 2013 9:48 AM in response to Csound1

Well, two different computers both using the Mac Mail program with two different domain e-mail addresses all responded to the read receipt and the delivery receipt from both an HTML e-mail and a plaintext e-mail. Any suggestions on what else may be going on?

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Answer 3

Csound1

Level 9

59,973 points

Feb 19, 2013 9:54 AM in response to ellgee116

Don't know what to tell you but I doubt that you have the only 2 copies of Mail that have that function, and I have never seen that function in all the years Mac Mail has existed.

Get one of the reciepts and check the headers, find out where it was really sent from

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Answer 4

ellgee116 Author

Level 1

8 points

Feb 19, 2013 10:01 AM in response to Csound1

Here is the receipt from my e-mail:

This report relates to a message you sent with the following header fields:

Message-id: <A0576F866856B34E93D1EBBD9F9310A1C1E534C3@EXMBX09.netplexity.local>

Date: Tue, 19 Feb 2013 17:11:46 +0000

From: Larry <xxxxx@msce.com>

To: "xxxxx@mac.com" <xxxxx@mac.com>

Subject: RR Test

Your message has been successfully delivered to the following recipients:

Recipient address: xxxxx@mac.com

Reason: Message successfully delivered

Reporting-MTA: dns;ms03563.mac.com (ims-ms-daemon)

Arrival-date: Tue, 19 Feb 2013 17:11:49 +0000 (GMT)

Original-recipient: rfc822;xxxxx@mac.com

Final-recipient: rfc822;xxxxx@mac.com

Action: delivered

Status: 2.0.0 (Message successfully delivered)

Return-path: <xxxxx@msce.com>

Return-receipt-to: xxxxx@msce.com

Disposition-notification-to: xxxxx@msce.com

Received: from ims-ms-daemon.ms03563.mac.com by ms03563.mac.com

(Oracle Communications Messaging Server 7u4-26.01(7.0.4.26.0) 64bit (built Jul

13 2012)) id <0MIH00B1W93PT700@ms03563.mac.com>; Tue,

19 Feb 2013 17:11:49 +0000 (GMT)

Received: from st11p00mm-smtpin007.mac.com ([17.172.84.240])

by ms03563.mac.com (Oracle Communications Messaging Server 7u4-26.01

(7.0.4.26.0) 64bit (built Jul 13 2012))

with ESMTP id <0MIH003FH93PSTN0@ms03563.mac.com> for xxxxx@mac.com; Tue,

19 Feb 2013 17:11:49 +0000 (GMT)

Received: from smtp02.myhostedservice.com ([66.129.85.153])

by st11p00mm-smtpin007.mac.com

(Oracle Communications Messaging Server 7u4-26.01(7.0.4.26.0) 64bit (built Jul

13 2012)) with ESMTP id <0MIH00C3Y93OTK00@st11p00mm-smtpin007.mac.com> for

xxxxx@mac.com (ORCPT xxxxx@mac.com); Tue,

19 Feb 2013 17:11:49 +0000 (GMT)

Received: from EXHUB04.netplexity.local (172.29.211.24)

by smtp02.myhostedservice.com (172.29.211.12) with Microsoft SMTP Server (TLS)

id 14.2.342.3; Tue, 19 Feb 2013 12:11:45 -0500

Received: from EXMBX09.netplexity.local ([fe80::e850:fd3e:609b:6ccd])

by exhub04 ([172.29.211.24]) with mapi id 14.02.0318.004; Tue,

19 Feb 2013 12:11:46 -0500

Date: Tue, 19 Feb 2013 17:11:46 +0000

From: Larry <xxxxx@msce.com>

Subject: RR Test

X-Originating-IP: [172.29.211.254]

To: "xxxxx@mac.com" <xxxxx@mac.com>

Message-id: <A0576F866856B34E93D1EBBD9F9310A1C1E534C3@EXMBX09.netplexity.local>

MIME-version: 1.0

Content-language: en-US

Accept-Language: en-US

Thread-topic: RR Test

Thread-index: Ac4OxDJtyS4v4UYUS52LHXeTEcqj/A==

X-Proofpoint-Virus-Version: vendor=fsecure

engine=2.50.10432:5.9.8327,1.0.431,0.0.0000

definitions=2013-02-19_03:2013-02-19,2013-02-18,1970-01-01 signatures=0

X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0

ipscore=0 suspectscore=1 phishscore=0 bulkscore=1 adultscore=0 classifier=spam

adjust=0 reason=mlx scancount=1 engine=6.0.2-1212290000

definitions=main-1302190147

X-MS-Has-Attach:

X-MS-TNEF-Correlator:

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Answer 5

Csound1

Level 9

59,973 points

Feb 19, 2013 10:49 AM in response to ellgee116

Just so I am clear, the original message was sent by Outlook Web Access in a browser on your Mac and received by Mac Mail also on your Mac.

Outlook Web Access then received a read (or delivery) receipt.

Correct?

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Answer 6

ellgee116 Author

Level 1

8 points

Feb 19, 2013 11:50 AM in response to Csound1

The original message was sent using Outlook Web Access from Safari on my Mac using my work e-mail account. The message was sent to my wife's accounts, which she received using her Mac. I also sent to my own Mac to also test. When it went to my own Mac, it was on the same Mac that sent the e-mail via Outlook Web Access.

The read receipt and delivery receipt were delivered to my work e-mail account whcih I could see using Outlook Web Access.

The short answer to your question was that you were correct. :-)

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Answer 7

Csound1

Level 9

59,973 points

Feb 19, 2013 11:53 AM in response to ellgee116

Do it again but keep Mail (on your Mac) closed, is there still a receipt?

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Answer 8

ellgee116 Author

Level 1

8 points

Feb 19, 2013 12:03 PM in response to ellgee116

Interesting.

I received a delivery receipt even though there is no mail program open on my mac (or my iPhone or anywhere else) that has yet received the message.

Okay, you have focused me better on describing what is going on. The subject of all my messages included Read Receipt or RR because that is what I was looking for. But when I sent the message, I also included a delivery receipt. Looking back, it is only delivery receipts that I get. It does not look like I ever got an actual Read Receipt. It was always a Delivery Receipt.

And since my Mail program didn't even need to be open, the delivery receipt is happening somewhere outisde my computer.

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Answer 9

Csound1

Level 9

59,973 points

Feb 19, 2013 12:08 PM in response to ellgee116

That's what I expected, something is sending receipts but it's not Mail (sad really, I get fed up telling people that they can't have receipts from Mail)

There are a few points along the chain that may be doing it but they are above my pay grade 🙂, and I doubt they can be changed by you (although maybe IT can)

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Answer 10

kip7

Level 1

8 points

Aug 19, 2014 2:08 AM in response to Csound1

I am currently making a complaint against a financial company. In this process they have sighted the fact that I opened an e-mail from them in at x time in May 2013 (not in contention). I either opened the e-mail in iCloud or with Mac mail.

How could they know when I opened this mail ? And how can I ensure that in future that my reading of my e-mails remains private ?

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