1 Reply Latest reply: Feb 19, 2013 10:54 AM by lllaass
JJ1998 Level 1 (0 points)

I tried to reset the iPod 4g by holding the power and

home button together but that does not work and I

tried another thing which was updating the iPod to 6.1 but that did not help!!!!!!




The volume to make it higher does not work and the other one does!!!!!

iPod touch (4th generation), iOS 6.0.1
  • lllaass Level 10 (172,035 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears. done

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar