Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can anyone please help me with an album art preview problem?

According to iTunes, all album art work exists. On my iPod however, I have 25 albums where the preview of the album art do not show.


So for example, if I look under *Artists* and click on **Broadcast**, I have three albums listed. Two of the albums do not preview/display the album art. If I then click on one of those, to look at the tracks, the album art is there. When I listen to the album, or tracks from it, the album art displays on my iPod.


If I look at *Albums* on my iPod, I see the long list of all the albums **and a preview of the album art** on the iPod. However, there are 25 that do not display the album art. If I click on one e.g. Kate Bush - Aerial (Disc 2), the album art is there.


**How do I get the missing 25 albums to preview the album art?**


For info, I have already deleted and reimported album artwork for the albums affected. I have also copied and posted album artwork to the affected albums.

iPod touch, Windows 7

Posted on Feb 19, 2013 11:31 AM

Reply
Question marked as Best reply

Posted on Feb 19, 2013 2:00 PM

That happens sometimes

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

2 replies
Question marked as Best reply

Feb 19, 2013 2:00 PM in response to Archway Jack

That happens sometimes

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

Can anyone please help me with an album art preview problem?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.