1 Reply Latest reply: Feb 19, 2013 1:25 PM by lllaass
RowenaRavenclaw Level 1 (0 points)

When I open iMessage to see arriving messages the screen turns white, then black, then the apple symbol appears and the iPod returns in the home. I tried and tried, always the same irritating think. Please help me :)

iPod touch (4th generation)
  • lllaass Level 10 (176,168 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Go to Settings>Messages and sign our and then sign back in

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar