7 Replies Latest reply: Feb 24, 2013 7:37 PM by lzevon
lzevon Level 1 (0 points)

I can use my AppleTV with iPad, but it does not work with my MacBook Pro (15" Retina Mid 2012). Routers, AppleTV, MBP - all rebooted and still doesn't work. SOmetimes I can get audio, but not video. Sometimes the video will start, but stop working after a few seconds while the audio continues.

 

It would be great to be able to use my MBP and AppleTV together since I keep so much more information on my laptop than my iPad.

 

Has anyone else experienced this or otherwise have any advice or suggestions?

 

Thank you!


MacBook Pro with Retina display, OS X Mountain Lion (10.8.2), Memory 8 GB 1600 MHz DDR3
  • Winston Churchill Level 10 (95,576 points)

    The following article(s) may help you.

     

    Troubleshooting WiFi Networks

  • lzevon Level 1 (0 points)

    No, not an issue with WiFi. I did try rebooting everything multiple times. The MBP and Apple TV don't work together, but the iPad and Apple TV do.

  • lzevon Level 1 (0 points)

    Running a MBP and Apple TV on the 5GHz band won't work. I wish pple would address this - it's known and common issue for all users of the MBP and ATV3.

     

    For those of you with this issue, configure the 5 and 2.4 GHz networks separately (on separate SSIDs) and when you want to use AppleTV with your MBP, select the 2.4 network.

     

    Apple, please address this obvious shortcoming.

  • Winston Churchill Level 10 (95,576 points)

    There are many that do run the Apple TV with a 5 GHz network and encounter no problems.

     

    5 GHz networks are good at avoiding interference but are rather short in range and easily blocked in comparison to 2.4 GHz networks, I suspect you are using 5 GHz under the wrong conditions.

  • lzevon Level 1 (0 points)

    I have the router about 12 feet from the AppleTV and I sit about 12 feet from the TV (a triagnulated 12' area if you will). Works totally fine at 2.4GHz.

     

    What are the 'right' conditions? Or could it possibly be something I and countless others experience because of a shortcoming Apple needs to address?

  • Winston Churchill Level 10 (95,576 points)

    I can see you aren't interested in finding out the cause of your problem, thank you.

  • lzevon Level 1 (0 points)

    I SOLVED the issue Winston - I split my network to 2.4 and 5 GHz and when connected to the 2.4 GHz network it works. Kindly search "MBP ATV 2.4"

     

    ... and read how many others experience the same issue and ultimately had one way to resolve it (2.4GHz).

     

    I'm sorry your information did not help me out, you are no doubt a rock star with nearly 65K points.