Previous 1 38 39 40 41 42 Next 649 Replies Latest reply: Aug 16, 2014 8:54 PM by commorancy Go to original post Branched to a new discussion.
  • zapthod Level 1 Level 1 (0 points)

    here is a link i found regarding how to get a better iphone battery life and it works for me..

     

    http://www.gottabemobile.com/2012/09/24/how-to-get-better-iphone-5-battery-life/

     

    and the review of the ios 6.1.2 :

    http://www.gottabemobile.com/2013/02/22/ios-6-1-2-on-iphone-5-review-2/

     

    hope it helps....

     


  • adriandotph Level 1 Level 1 (0 points)

    My iPhone 5 was running on a previous version of 6.1.2, I could'nt remember which but the battery was fine then. When I upgraded to 6.1.2 my battery now drains so fast. last night (2 am) I went to sleep with 87% battery, and when I woke up (11:47 am) my phone wont even turn on cause I have to plug it in to charge! WHY APPLE, WHY?

     

    Note: screen brightness around 25%, no auto brightness, lte turned off, location services turned off, disabled all the widgets, wifi is off, bluetooth is off, Siri is disabled, I always clear the running apps in the background (I'm OCD like that haha)

     

    PLEASE RELEASE A FIX!

  • r.a.parks Level 1 Level 1 (0 points)

    @dblumfrommd

     

    I'll post any additional feedback that I receive from Apple.  In every recent case where I've seen battery drain as the result of an iPhone / iPad creating non-stop connections to Microsoft Exchange, the solution has always been as follows...

     

    On your iPhone / iPad, navigate to Settings > Mail, Contacts, Calendars > (your exchange account).  Turn off calendars.  Allow it to ‘Delete from My iPhone.’  Wait ten seconds.  And then turn Calendars back on.

     

    If you believe that your phone may be suffering from runaway connections to Microsoft Exchange, the people in charge of e-mail administration at your company should be able to look at their server logs and tell you whether or not that is the case.

  • dblumfrommd Level 1 Level 1 (0 points)

    @r.a.parks:  I've done this, several times.  The battery still drains within hours if I have it set to push.  I will ask our IT vendor to look at the server and see what he sees.  Although, I don't really know how that will help, other than just confirming that this is the issue.  Since I've tried all other solutions.......eh. 

  • Lawrence Finch Level 7 Level 7 (28,825 points)

    zapthod wrote:

     

    here is a link i found regarding how to get a better iphone battery life and it works for me..

     

    http://www.gottabemobile.com/2012/09/24/how-to-get-better-iphone-5-battery-life/

     

    and the review of the ios 6.1.2 :

    http://www.gottabemobile.com/2013/02/22/ios-6-1-2-on-iphone-5-review-2/

     

    hope it helps....

     


    Too bad that they are wrong. Once you publish something on the Internet everyone believes it (Of course, that applies to me also - so you can choose who to believe).

  • r.a.parks Level 1 Level 1 (0 points)

    @dblumfrommd

     

    If your "battery still drains within hours if [you] have it set to push," it definitely sounds like it's tied to your e-mail in one way or another.  Do you have any other e-mail accounts on your phone other than your Exchange account?  iCloud, Hotmail or Outlook.com, perhaps?  Have you been switching Push off for all of them, or are you going into Advanced and and switching to Fetch for Exchange only?

     

    I'd definitely check in with your Exchange administrator / team / vendor and get their perspective.  It's my experience that a normal iPhone in Push mode connects to our Exchange server a few hundred times per day.  A run-away iPhone connects tens of thousands of times per day.  Any Exchange administrator should be able to identify a runaway iPhone.

  • Nolaroe Level 1 Level 1 (0 points)

    I too, continue to have issues on both iPhone 5 and iPad mimi, both with Exchange. Please fix this soon!  Battery life on both devices used to be stellar.

  • Lawrence Finch Level 7 Level 7 (28,825 points)

    Nolaroe wrote:

     

    I too, continue to have issues on both iPhone 5 and iPad mimi, both with Exchange. Please fix this soon!  Battery life on both devices used to be stellar.

    I don't know who you are asking to fix it. Certainly not Apple, because they don't read these user to user forums. The instructions on how to fix it yourself if it is Exchange are contained in this thread, posted many times. And the problem is with Exchange email, not with any version of iOS, as it has been reported with every version for 5 1/2 years, as long as the phone has supported Exchange.

  • niburp Level 1 Level 1 (0 points)

    Just want to add my experience to the list of work arounds...after the update, my iPhone 5 was getting real hot and battery would drain real fast. I disabled push and that really didn't do anything for me. What did work, was turning off Bluetooth. It was as simple as that for me. My phone no longer gets hot and drains the battery. My guess is that it was constantly looking for Bluetooth devices and was killing the battery...of course it got hot because of this as well because it was working constantly. Not sure if the update caused this but timing of the update and battery problem for me makes sense. I hope this works for others and is of some help.

     

    Cheers

  • Numnenor Level 1 Level 1 (0 points)

    I have an Ipod Touch 5G, without any exchange account. This ******* upgrade ruined my Ipod. I test all the "solutions" in the web, nothing works for my. The battery lifes is 10 hs max (without any use, always in standby, with all the services and features turn off). Before this upgrade I can use the Ipod all the day without any charge (music, games, safari, emails in many time). Apple need to fix the problem. The Exchange problem is one of many problems, but the true problem is the IOS. This is my 3rd Ipod (2g, 4g and 5g) and this is the first time I have this kind of problem. The battery of the ipod 4 works better (with 2 years of use) that the new Ipod 5g, with a fww months of use, and like I say, before the updrade the battery of Ipod 5 works perfectly.

    Now the only step I have is go to the technical support and try the Warranty to change for a new Ipod.

    Steve come back!!! Now Apple is like Microsoft, they patch the problems, no resolve the problems....

     

    Sorry for my english, I live in Argentinta and did my best.

  • Zeljko83 Level 1 Level 1 (0 points)

    2hours 17 min after 100% charge and now is 40% on 3G

    Is this normal Lawrence?

  • Lawrence Finch Level 7 Level 7 (28,825 points)

    Were you using it during that time? What does Settings/General/Usage show?

     

    Even if you were using the phone for the full 2:17 that is not normal, unless you were on 3G and in a weak signal area the whole time.

     

    If you were not using the phone you have a runaway app that is sending data or trying to send and failing.

  • Zeljko83 Level 1 Level 1 (0 points)

    Now on 3hours using and 28% battery

    3G is on...

    Of course it's not normal/I know that!!

    I try everything and nothing didn't help!!

    Disable Icloud

    No email accaunt using!

    Disable Location services

    why are you say that's not a problem in the software?

    I had no such problems with 6.0.1!!

    The problem is on 3G signal..

    ask for another phone?

  • Lawrence Finch Level 7 Level 7 (28,825 points)

    When you say you have no email account using, do you mean you have deleted all of your email accounts? Or turned them off? If you have not done either of these things your accounts can be using data, or stuck trying to access corrupt data from the server.

     

    If the problem is software why don't 300 million users have the same problem? Why don't I have it?

     

    Have you restored your phone and set it up as a new phone? If you do this and you still have battery drain before adding any content, turning on any features, or setting up any email, then you most likely have a hardware problem.

  • Zeljko83 Level 1 Level 1 (0 points)

    i have no E mail account!

    i tryed restore it three times via itunes and nothing didn"t helped!

    the phone was ok on 6.0.1 software!!

    So of course it is a problem on Apple to fix it! not mine!!

    iphone5 is only a month old! and that battery life is related to the use, means, I used the web, facebook, chat,

    I suspect that the problem is in the 3G signal and its inability to turn off and on 2G Edge

    I do hope that Apple's next update is  to solve this problem and add the option to disable 3G signal and can save battery life!

    if Apple does not solve the problem there is no other viable solutions but to get rid of iOS and buy a samsung galaxy s4

     

    <Edited By Host>

Previous 1 38 39 40 41 42 Next