TravelOrr
Level 1 (0 points)

Q: macbook pro 13" does not power up after smc update 1.6

Facts: Mid to Late 2010 Macbook Pro 13" with latest Mountain Lion (10.8.2??)

 

installed SMC update 1.6 as requested through the app store

update went through and computer restarted with following symptoms:

-fan running at full blast

-battery icon crossed on menu bar and showing "no battery available" when clicked. SMC looks fine apart from battery showing 0%

-screen light turns on full blast

-keyboard lights don't function nor able to be adjusted using F5+F6 keys

 

I did a few restarts hoping symptoms pass - no help

 

I loged back into app store - it showed update req still, run through the update again, worked, but no change of fan, battery or lights - still malfunctioning.

 

Started searching forums etc. didn't find anything

 

Found the update on the Apple website, ran it, went through to restart and... that's it doesn't load!

 

I get the ding sound on startup, a white screen, then a symbol of a circle with a line through it. the comp shuts down after a few seconds.

 

Please help...

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Feb 20, 2013 11:50 AM

by TravelOrr,Solvedanswer
TravelOrr TravelOrr
Level 1 (0 points)
A:

Apple Finally fixed my computer!

after about 3 months of struggles, including an email to Phil Schiller (after my request for Apple to fix the computer was rejected) Apple stepped up and sent the local Authorised Service Providers the CS code that got my Logic Board changed over and my computer fixed.

 

As with Akimont88 My computer also requested the SMC update again, I haven't done it yet despite technical support promising that it's okay and I should go ahead and do it.

 

So to all of you stuck after this update, have hope and keep fighting, Apple have been good at taking responsibility for this fault.

 

cheers and good luck

Posted on May 24, 2013 1:22 PM

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TravelOrr

Q: macbook pro 13" does not power up after smc update 1.6

  • All replies
  • Helpful answers

  • by sig,

    sig sig Feb 20, 2013 11:57 AM in response to TravelOrr
    Level 8 (35,798 points)
    Mac OS X
    Feb 20, 2013 11:57 AM in response to TravelOrr

    You may have to bring it to the Apple store or AASP.

  • by TravelOrr,

    TravelOrr TravelOrr Feb 23, 2013 11:58 PM in response to sig
    Level 1 (0 points)
    Feb 23, 2013 11:58 PM in response to sig

    I tried using internet recovery, booting through recovery HD and using a USB boot disk... none of these worked!!

     

    Anyone else has any useful ideas?

     

    There are no Apple Stores in Israel and the Authorized service centres are not nearby...

     

    Thanks

  • by akimont88,

    akimont88 akimont88 Apr 4, 2013 8:02 PM in response to TravelOrr
    Level 1 (0 points)
    Apr 4, 2013 8:02 PM in response to TravelOrr

    https://discussions.apple.com/thread/4784588?start=0&tstart=0

     

    Check this thread out. You won't find any solutions yet, but there's an open complaint with Apple now at the very least.

  • by TravelOrr,Solvedanswer

    TravelOrr TravelOrr May 24, 2013 1:22 PM in response to TravelOrr
    Level 1 (0 points)
    May 24, 2013 1:22 PM in response to TravelOrr

    Apple Finally fixed my computer!

    after about 3 months of struggles, including an email to Phil Schiller (after my request for Apple to fix the computer was rejected) Apple stepped up and sent the local Authorised Service Providers the CS code that got my Logic Board changed over and my computer fixed.

     

    As with Akimont88 My computer also requested the SMC update again, I haven't done it yet despite technical support promising that it's okay and I should go ahead and do it.

     

    So to all of you stuck after this update, have hope and keep fighting, Apple have been good at taking responsibility for this fault.

     

    cheers and good luck