My iphone 5 is trying to upgrade but iTunes is not available to me and my phone is now frozen asknig me to connect.

Question

My iphone 5 is trying to upgrade but iTunes is not available to me and my phone is now frozen asknig me to connect.

My iphone 5 is trying to upgrade but iTunes is not available to me and my phone is now frozen asknig me to connect. I have tried resetting it by pressing the home and power off button but nothing is working. I'm at work and will not have access to itunes for hours. Please help.

iOS 6.1.2, iPhone 5

Posted on Feb 20, 2013 12:10 PM

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Answer 1

lbassin

Level 1

0 points

Feb 20, 2013 12:30 PM in response to BridgetJessome

I am also having the same problem! I have a 4S and nothing helps. Even when I connect to itunes, it changes nothing and appears itunes now does not recognize my device. Help!

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Answer 2

KiltedTim

Level 10

195,435 points

Feb 20, 2013 1:39 PM in response to BridgetJessome

There is nothing you can do about it. You need to connect it to a computer running iTunes and restore it. It's in recovery mode.

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