4 Replies Latest reply: Feb 21, 2013 8:35 AM by Linc Davis
louij2 Level 1 (5 points)

Mac Pro wont software update and a lot of apps keep freezing/crashing/not responding Im on OSX Lion and i have a Mac Pro 1.1 please help

Mac Pro, Mac OS X (10.6.8), Mac Pro 2006
  • Linc Davis Level 10 (192,922 points)

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login.


    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    • When you see the gray Apple logo, release the shift key.
    • If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.


    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


    Test while in safe mode. Same problem?


    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • louij2 Level 1 (5 points)

    Hi thanks for reding I booted it up n safe mode I can do everything except software update in tht. And now when I reboot it keeps going into safe mode

  • louij2 Level 1 (5 points)

    Also I have a efi boot drive for some reason and it is not attached to and drive I use it didn't end up booting in safe mode it just booted up normally with a loading bar which didn't last long

  • Linc Davis Level 10 (192,922 points)

    I'm not sure I understand your last message, but please follow the instructions on the support page linked below, if applicable. Where the article refers to booting from an installation disc, you should boot from the Recovery partition (command-R at startup.)


    Gray progress bar appears under Apple logo during startup