1 Reply Latest reply: Mar 2, 2013 10:18 AM by Zurcherkm
surfer0488 Level 1 Level 1 (0 points)

I attempted to play a video file from my external drive.  It was a wmv file.  Upon trying to play this video the thumbnail disappeared and the following message appeared "The movie “Movie Name” can’t be opened because the file is not in a format that QuickTime Player understands.  The file may be damaged or may not be a movie file that is compatible with Quicktime Player." When I click "OK" the video file is suddenly deleted.  I have Flip4Mac installed and other wmv files have played perfectly.  Why are my videos being automatically deleted?  Is there any way to prevent this or recover them?  Please help.