HT204074: View and remove your associated devices in iTunes

Learn about View and remove your associated devices in iTunes
mandymass7

Q: How do I remove a device from my itunes account?

I am trying to remove my daughter's ipod from my account as she broke it and we are replacing it with a new one.  I no longer want it listed as one of my devices.  However, there is NO "Manage Devices" option anywhere on my screen!!!  I have looked everywhere and cannot see that?  On the tech support page it says just go to the "Manage Devices" and remove it???  HELP!

 

thanks for any advice!

 

mandymass7

Posted on Feb 20, 2013 3:22 PM

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Q: How do I remove a device from my itunes account?

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  • by Kappy,

    Kappy Kappy Feb 20, 2013 3:24 PM in response to mandymass7
    Level 10 (271,328 points)
    Desktops
    Feb 20, 2013 3:24 PM in response to mandymass7

    Disconnect it, and it will disappear from the Devices heading.

  • by Scott 94,

    Scott 94 Scott 94 Feb 26, 2013 8:45 PM in response to Kappy
    Level 1 (0 points)
    Feb 26, 2013 8:45 PM in response to Kappy

    There is a limit of 10 devices that can be associated with an Apple ID.  The questioner is asking how to permanently remove a particular device from that AppleID and associate a new one.  Kappy you are not understanding the question.  Unplugging does not permanently dissociate the device from the AppleID. I need this answer also.  Please help.

  • by Kappy,

    Kappy Kappy Feb 26, 2013 8:50 PM in response to Scott 94
    Level 10 (271,328 points)
    Desktops
    Feb 26, 2013 8:50 PM in response to Scott 94

    De-authorize it. Or check the instructions given in the Learn about link at the top of this topic. Also check the links below the heading "More Like This" on the right side of the page.

     

    Authorization and Deauthorization

     

    MacsiTunes Store- About authorization and deauthorization.

     

    Windows: How to Authorize or Deauthorize iTunes | PCWorld.

     

    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it.

     

    More On De-authorizing Computers (contributed by user John Galt)

     

    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.

     

      1. Open iTunes on a computer

      2. From the Store menu, select "View my Account..."

      3. Sign in with your Apple ID and password.

      4. Under "Computer Authorizations" select "De-authorize All".

      5. Authorize each computer you still have, as you may require.

     

    You may only do this once per year.

     

    After you "de-authorize all" your authorized computers, re-authorize each one as required.

     

    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.


  • by David Wisniewski,

    David Wisniewski David Wisniewski Oct 5, 2013 9:56 AM in response to mandymass7
    Level 1 (22 points)
    Accessibility
    Oct 5, 2013 9:56 AM in response to mandymass7

    The problem is that the help article here
    http://support.apple.com/kb/HT4627?viewlocale=en_US&locale=en_US

     

    says to select 'manage devices' but that option is NOT present when one logs into iTunes.  It seems the help documentation is out of sync with how the newer iTunes works.

     

    I know - gasp! shocking!  Documentation that is outdated! - trouble is, Apple is a huge company and shouldn't let this happen.