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why can't I authorize my new computer?

I downloaded itunes to my new computer. I can see all my music but when I try to play it, a pop up keeps coming up to tell me my computer isn't authorized.

iPod shuffle (2nd generation), Other OS

Posted on Feb 20, 2013 4:22 PM

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Question marked as Best reply

Posted on Feb 20, 2013 4:34 PM

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.


The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.


If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:


User uploaded file


Then you'll find the control in the Store menu:


User uploaded file


Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:


User uploaded file

2 replies
Question marked as Best reply

Feb 20, 2013 4:34 PM in response to jitterbean

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.


The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.


If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:


User uploaded file


Then you'll find the control in the Store menu:


User uploaded file


Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:


User uploaded file

why can't I authorize my new computer?

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