5 Replies Latest reply: Feb 23, 2013 8:58 AM by Winston Churchill
dae-soft Level 1 Level 1

After the installation of the newest iOS for both my ipad and iPhone air play no longer displays video thru my Apple TV, it does give me the ability to listen to the sound, but does not display the video. All systems are using the latest software.


iPad 2, iOS 5.0.1
  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    Does this occur when you are using AirPlay with all content or is it specific apps.

  • dae-soft Level 1 Level 1

    Any of the apps, Video, Hulu Plus, Amazon Video, etc!

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    Hulu plus an Amazon block their content from being used with airplay. However the video app with either your own videos or iTunes video should work correctly, is this the video app that you are referring to.

     

    If indeed airplay does not work correctly with any of your apps..

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router.
    6. Restart your mobile device.
  • dae-soft Level 1 Level 1

    Reset router, reset Apple TV, unplugged Apple TV, reset my ipad (turn it off) still nothing. I do get sound, but not picture. Sa,e is true for all of the apple tv's I have.

     

    Any other suggestions.

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    For the avoidance of doubt are you sure that the video app playing purchased content doesn't work either.