iPod not shown in iTunes

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Level 1

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iPod not shown in iTunes

Hi guys,

I've tried numerous ways to restore my iPod, but it doesn't even show up in iTunes.

The Device manager (on Win7) shows an iPod in restore mode, but I can't get it to show up in iTunes, so I can actually restore.

I was updating to 6.1.2 when it all crashed, and now I can't get it to even restore it.

It only shows the connect USB image, but it's not recognized on my computer.

There were also suggestions to update drivers, restart Apple Mobile application etc, but nothing seems to work.

Any suggestions, please?

Cheers!

iPod touch (4th generation), iOS 6.1.2

Posted on Feb 21, 2013 1:03 AM

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Answer 1

lllaass

Level 10

210,513 points

Feb 21, 2013 2:00 AM in response to Qandahar

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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Answer 2

Qandahar Author

Level 1

0 points

Feb 21, 2013 5:25 AM in response to lllaass

Thanks for your response,

it won't even go into DFU, it just switches to "plug USB in" mode and goes off.

I hope I'll manage to drain the battery, even though it just goes off after 10 seconds.

I'll try at my work computer tomorrow too and come back to report.

Thanks again,

Q

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Answer 3

Qandahar Author

Level 1

0 points

Feb 21, 2013 8:23 AM in response to lllaass

I ended up trying to reinstall iTunes and it worked. I guess it just takes 10+ tries...

Thanks!

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