4 Replies Latest reply: Feb 23, 2013 3:48 AM by turingtest2
Gracie77 Level 1 (0 points)

Hi there.


I have been experiencing problems w/the current version of iTunes when using Windows 7 (64-bit) software on my Dell XPS L502x laptop. I've uninstalled iTunes 11.0.2 following the "Removing and Reinstalling iTunes ..." info from the iTunes support website. I've checked several time to be certain that I've removed all traces of  iTunes, emptied my Recycle bin and restarted the laptop. I received the same message at the end of each reinstall attempt which is "iTunes64setup-exe couldn't be downloaded." I have reviewed various discussions on the iTunes community but I've not found one that can be of help to me. I am completely at a loss of what to do from here. Any help/tips/advice or link to a discussion that would help would oh so appreciated. Thank you!!