HT201318: iCloud storage upgrades and downgrades
Learn about iCloud storage upgrades and downgrades
Q: How do I cancel my icloud storage plan
-
Feb 21, 2013 2:02 PMby Roger Wilmut1,You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Poster 'CCrefund' has posted a method applicable to users in the UK: https://discussions.apple.com/message/21002309#21002309
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.
-
Aug 7, 2013 11:25 PMby Roger Wilmut1,Do you mean emails from this forum? If you are getting these it's because you have subscribed. Click 'Your Stuff' at top right and choose 'Notifications' to set preferences on this; and with any particular thread click 'Stop email notifications' under 'Actions' at top right.
