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How do I cancel my icloud storage plan

I\My acknowledgement says I can cancel within a certain time period, but I can find nothing on my Systme preferences to do so immediately or on the website.

MacBookPro, Mac OS X (10.5.2)

Posted on Feb 21, 2013 1:54 PM

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8 replies

Feb 21, 2013 2:02 PM in response to sisterlucy

You can cancel an iCloud storage upgrade but only within 15 days of buying:


Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:


https://discussions.apple.com/thread/4198583?answerId=19323996022#19323996022


However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:


https://discussions.apple.com/thread/3395953?answerId=16968425022#16968425022


it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.


Poster 'CCrefund' has posted a method applicable to users in the UK: https://discussions.apple.com/thread/4731625?answerId=21002309022#21002309022


If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see


http://help.apple.com/icloud/#mmd602084a


and expand 'Downgrade your storage for the next plan year'.

How do I cancel my icloud storage plan

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