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iamjackass
Level 1 (0 points)

Q: Apple ID

Не могу восстановить пароль!!!

iPod touch, iOS 6.1.2

Posted on Feb 21, 2013 2:16 PM

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iamjackass

Q: Apple ID

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  • Helpful answers

  • by fromsouth,Helpful

    fromsouth fromsouth Feb 21, 2013 6:42 PM in response to iamjackass
    Level 5 (4,833 points)
    iCloud
    Feb 21, 2013 6:42 PM in response to iamjackass

    Appleid.apple.com

    Click reset password and follow instructions

  • by iamjackass,

    iamjackass iamjackass Feb 21, 2013 7:17 PM in response to fromsouth
    Level 1 (0 points)
    Feb 21, 2013 7:17 PM in response to fromsouth

    С Действующим apple ID у меня проблем нет, я не могу восстановить пароль на этот Apple ID: iamjackass@ukr.net я следую по инструкции, мне якобы высылают на email сообщение для сброса пароля, но это сообщение не приходит мне на email

  • by fromsouth,

    fromsouth fromsouth Feb 22, 2013 4:51 AM in response to iamjackass
    Level 5 (4,833 points)
    iCloud
    Feb 22, 2013 4:51 AM in response to iamjackass

    In most cases it means that you at some point added a rescue email that doesn't exist or not available anymore. In that case the only way to fix it to contact apple's account security department. It has to be over the phone since they will have to validate you as account owner. For validation they will ask you A. your security questions,

    B. your credit card info, C. your serial number from the apple device that was used with that account. If they will confirm by two different things that you account owner they will help you with reset.

    By the way that apple id does not exist iamjackass@ukr.net

  • by KubKenst,

    KubKenst KubKenst Apr 29, 2013 2:57 PM in response to iamjackass
    Level 1 (0 points)
    Apr 29, 2013 2:57 PM in response to iamjackass

    Часто письма попадают в Спам ящик. Посмотрите настройки почтового ящика.