HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
DMcC12
Level 1 (0 points)

Q: iPod Touch (3rd Gen)--Screen Unresponsive?

My iPod Touch (3rd Gen) has a technically invisible line (vertically) down the middle of the screen that where the track pad is unresponsive to touch.  An iOS reset does nothing to solve the issue.  Have you had a problem with this/know how to resolve it?

iPod touch, iOS 6.1, 3rd Generation

Posted on Feb 21, 2013 4:05 PM

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DMcC12

Q: iPod Touch (3rd Gen)--Screen Unresponsive?

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  • by lllaass,

    lllaass lllaass Feb 22, 2013 6:32 AM in response to DMcC12
    Level 10 (189,537 points)
    Desktops
    Feb 22, 2013 6:32 AM in response to DMcC12

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar