1 Reply Latest reply: Feb 22, 2013 6:22 AM by lllaass
swagasorous Level 1 Level 1 (0 points)

okay so i went through a heck of a time trying to get my ihome from sears in the first place for christmas. After I finally got everything with the purchase sorted out, I was syked to have my iHome! I loved it... UNTIL my brother started an update for my ipod. My iHome was working fine before so I figured I'd just update my ipod and continue. Well, once i updated my ipod my iHome no longer works!!! It tells me ipod touch does not support this accessory. I went through a nightmare trying to get my iHome in the first place and I'd really appreciate it if I could actually use it!!!!! The most I've discovered is with apple's updates they do not always support "third party devices". But I want it fixed!!!!!! Any suggestions?




-signed a very unhappy apple user

iPod touch (4th generation), iOS 6.1.1
  • lllaass Level 10 Level 10 (164,885 points)

    SOmetimes this works

    - Reset the dock.

    - Go to iHome's support site and see if there is a firmware update available

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store  and see if they can help. Bring the dock

    Apple Retail Store - Genius Bar