How do I fix a frozen screen on MacBook Pro where you can still move the mouse?

I tried rebooting several times. I can move the mouse around but when I try to open programs, I'm not able to. I bought this MacBook in 2009 if that helps.

MacBook Pro

Posted on Feb 21, 2013 7:29 PM

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7 replies

Feb 21, 2013 8:47 PM in response to Beachbeach

Might be time for an OS reinstall. Back up all your data and try that. You don't have to erase the partition first, just install on top of what you have as a refresh. If that doesn't fix it, then do a full wipe and reinstall. If the problem persists, then it's a hardware issue.


You can try an SMC and PRAM reset prior the OS reload options to see if that fixes it since that doesn't require a ton of work and won't cause loss of data.

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How do I fix a frozen screen on MacBook Pro where you can still move the mouse?

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