AE and ADT PULSE

Hello All,

I have a current generation Airport Extreme. I had ADT come out and install Pulse with my security system. The technician was not able to get the pulse iHub to work when the netgear powerline was connected to my airport extreme which is connected to my comcast cable modem. But when I bypass the router (connect the netgear powerline to the comcast modem) I can get the pulse iHub to work.

I got the port number that need to be opened (if that is the problem) but when I open the ports through port mapping and update the AE nothing happens.

Has anyone configured an ADT Pulse on their AE with the netgear powerline?

The powerline stuff is working as per the instruction as to what should be lit up on the indicators. The Pulse iHub (this is what it is called and i think has nothing to do with Apple's iNaming system) has an ethernet connection and the amber light flashes indicating network communication.

I tried to connect my airport express to the pulse ihub with no luck either. So I think there is a block between the pulse ihub and the AE, like a firewall or something but I cannot figure it out.

Any help?

Thanks