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Problem connecting to a HP OfficeJet Pro 8500a

3339 Views 5 Replies Latest reply: Oct 16, 2013 4:36 PM by rkaufmann87 RSS
rkaufmann87 Level 8 Level 8 (40,615 points)
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Feb 22, 2013 1:52 PM

I am attempting to get a HP OfficeJet Pro 8500 A909a installed on my system. The printer is succesfuly connected via ethernet to our router, my iMac (10.8.2) can easily see the device but when I attempt to connect it wants to download and install drivers from Apple, when I select Download & Install I get a message that says:

 

Can't install the software for the HP Officejet Pro 8500 A909a because it is not currently available from the Software Update server.

 

I have attempted over several days to and also downloaded and successfuly installed the January 13, 2013 HP Printer Drivers v.2.13 for OS X however that still does not work. Looking at Apple's Printer and scanner software available for download it appears the device is supported but I'm not getting anywhere.

 

My system is a 2011 27" iMac, 24GB RAM, Mountain Lion 10.8.2.

 

Anyone have some ideas?

 

Thanks in advance,

Roger

iMac, OS X Mountain Lion (10.8.2)

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