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TS4215: iOS: Troubleshooting AirPlay and AirPlay Mirroring

Learn about iOS: Troubleshooting AirPlay and AirPlay Mirroring

TS4215 AirPlay not working

792 Views 2 Replies Latest reply: Feb 23, 2013 1:12 PM by donnchaburke RSS
donnchaburke Calculating status...
Currently Being Moderated
Feb 23, 2013 12:44 PM

Hello, my AirPlay icon has suddenly disappeared from all iOS devices. Internet is working, AirPlay is switched on on Apple TV, internet working on Apple TV otherwise, Internet working on other devices. On my iMac on display settings it shows: AirPlay: no device connected. I've tried resetting Apple TV and turning on and off devices but nothing works.

Apple TV, OS X Mountain Lion (10.8.2)
  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Feb 23, 2013 12:46 PM (in response to donnchaburke)

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.


    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router.
    6. Restart your mobile device.


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