FaceTime not working on ipad2

Question

FaceTime not working on ipad2

Hi, I've seen others post this same problem but can't see that the problem has been resolved by anyone (but perhaps I've missed it).

Since upgrading mi iPad2 to IOS6 FaceTime has stopped connecting to calls. The app still works (in that i can see myself when i start it up). My iPhone still responds as normal on the same home wireless network. So, when an incoming FaceTime call comes in my iPhone rings and launches the app but the iPad just sits there, even with the app already open). All my iPad's FaceTime settings look ok, nothing has changed on my home network, and as I said the iPhone still works fine (& in fact is the only way I make and receive FaceTime calls).

Would appreciate any ideas.

Thanks, David

iPad 2, iOS 6.1.2

Posted on Feb 23, 2013 3:11 PM

Reply

Answer 1

Feb 23, 2013 3:37 PM in response to DavidDownUnder

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/