wheadleman
Level 1 (0 points)

Q: Mirroring to AppleTV does not work, sound works, but no video.  How do I fix this?

I have a new Macbook Pro, and I am unable to mirror to my AppleTV, 2nd generation.  I can play music from the Macbook through my AppleTV, but I am unable to mirror.  I click the button to mirror, but a blue screen breifly pops on on the computer, then the TV goes black.  How do I fix this?

 

Thank you.

MacBook Pro with Retina display

Posted on Feb 23, 2013 2:52 PM

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wheadleman

Q: Mirroring to AppleTV does not work, sound works, but no video.  How do I fix this?

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  • by Kappy,

    Kappy Kappy Feb 23, 2013 2:54 PM in response to wheadleman
    Level 10 (271,850 points)
    Desktops
    Feb 23, 2013 2:54 PM in response to wheadleman

    About AirPlay and Airplay Mirroring

     

    AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.

     

    Several Apple Articles Regarding AirPlay

     

    Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring

    How to set up and configure AirPort Express for AirPlay and iTunes

    About AirPlay Mirroring in OS X Mountain Lion

    iTunes 10- About playing music with AirPlay

    Troubleshooting AirPlay and AirPlay Mirroring

    Using AirPlay

     

    Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs  that do not support Airplay and mirroring.

    Another solution is the Air Parrot.

  • by SwankPeRFection,

    SwankPeRFection SwankPeRFection Feb 23, 2013 2:54 PM in response to wheadleman
    Level 4 (1,435 points)
    Feb 23, 2013 2:54 PM in response to wheadleman

    You must have the latest iOS version (well at least a certain version anyway, but might as well upgrade to the latest) on the AppleTV and have Mountain Lion on your MBP and the MBP must be of a certain year version.

     

    Here's the requirements doc on it.  http://support.apple.com/kb/ht5404

  • by wheadleman,

    wheadleman wheadleman Feb 23, 2013 2:59 PM in response to SwankPeRFection
    Level 1 (0 points)
    Feb 23, 2013 2:59 PM in response to SwankPeRFection

    Everything is up to date.  I followed those directions, and it does not work.  My Macbook is only a couple weeks old, and the AppleTV is 2nd generation, so I am confused as to what else I need to do.  Any help is greatly appreciated.  Thanks again.

  • by SwankPeRFection,

    SwankPeRFection SwankPeRFection Feb 23, 2013 3:04 PM in response to wheadleman
    Level 4 (1,435 points)
    Feb 23, 2013 3:04 PM in response to wheadleman

    Then it's very possible the issue is with your local network router.  What are you using for a network router.  Make and model please.

  • by Kappy,

    Kappy Kappy Feb 23, 2013 3:09 PM in response to wheadleman
    Level 10 (271,850 points)
    Desktops
    Feb 23, 2013 3:09 PM in response to wheadleman

    Did you read the article about troubleshooting?

  • by wheadleman,

    wheadleman wheadleman Feb 23, 2013 3:26 PM in response to SwankPeRFection
    Level 1 (0 points)
    Feb 23, 2013 3:26 PM in response to SwankPeRFection

    Netgear N600, WNDR3400v2.  Yes, I did read the troubleshooting article.  I have full strength wireless on both devices.  They are also on the same channel.  If I wait a while, a screen shot of my computer shows up on the TV, but it never changes.  Then, it goes back to AppleTV itself.  I might have to just redo the wireless.  I am surprised the music will go to AppleTV without any problems, but the mirroring does not work.  Is the mirroring suppose to work flawlessly without any interruptions?  I just want to be sure I am trying to fix something worth fixing.

     

    Thanks again for the help.

  • by SwankPeRFection,

    SwankPeRFection SwankPeRFection Feb 23, 2013 4:31 PM in response to wheadleman
    Level 4 (1,435 points)
    Feb 23, 2013 4:31 PM in response to wheadleman

    As long as that Netgear is on the latest firmware, it should work.  I've honestly never run into multicast protocol issues with Netgear routers in a long time.  Try maybe updating the firmware on that, make sure UPnP (Universal PnP) is turned on on the router and all else fails, just restore to factory and reconfigure it.  While you're at it, might as well make sure you're on WPA2/AES security for it.  (You're doing all the legwork to reconfigure it anyway, might as well bump up the security the current standards while you're at it.)  Also, make sure both your laptop and AppleTV have good signal and speed on the WIFI network.  A weak signal could have issues with the mirror function since it's a bit more intensive than pure streaming is.

     

    BTW, as long as your MacBook displays the AirPlay mirroring icon on the Finder menu bar, it is properly seeing that device as available for the necessary protocols.  If that works, but the mirror portion doesn't, that points more to a possible network speed issue, but taking care of the above listed things will get you started with a nice clean stable base to work from.