Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My daughter forgot her passcode on her ipod. Is there anyway to reset or get into her information?

My daughter forgot her passcode on her ipod touch. Is there anyway to reset it without losing all her information?

iPod touch

Posted on Feb 23, 2013 2:39 PM

Reply
1 reply

Feb 23, 2013 2:42 PM in response to daisymae123

Only by restoring from backup


Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings


For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.

You can redownload iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

My daughter forgot her passcode on her ipod. Is there anyway to reset or get into her information?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.