I can't find "Devices" listing on Itunes?

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Level 1

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I can't find "Devices" listing on Itunes?

Trying to load music on my new Ipod Shuffle but have two problems.

First, Help tells me to find my Ipod under "Devices" in Itunes - but there is no "Devices."

Second, everytime I plug my Ipod in I get a pop up that says I need to update to version 10.6.3 (or something like that). It doesn't tell me which device - so I updated my computer and still get the pop-up, and can't figure out how to (or why I would need to) update my brand new device.

Can anyone advise please.

Thank you

smiley

Posted on Feb 23, 2013 7:30 PM

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Answer 1

Best reply

smilingpj Author

Level 1

1 points

Feb 23, 2013 7:32 PM in response to smilingpj

I meant Ipod Touch

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Answer 2

lllaass

Level 10

210,411 points

Feb 24, 2013 2:46 AM in response to smilingpj

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

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Answer 3

DianeX

Level 1

28 points

Feb 24, 2013 12:55 PM in response to lllaass

I finally found iTunes 11 Sidebar, but it does not show Devices (not even the heading). I have iphone and ipad, neither shows

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Answer 4

lllaass

Level 10

210,411 points

Feb 24, 2013 1:54 PM in response to DianeX

Devices only shows if iTunes detects that a device is connected.

Therefore, you have to start here:

iOS: Device not recognized in iTunes for Windows

or

iOS: Device not recognized in iTunes for Mac OS X

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Answer 5

DianeX

Level 1

28 points

Feb 24, 2013 2:07 PM in response to lllaass

TY, Illaass - OK, I connected iphone to computer via USB and it now does show. Perhaps my memory fails me, but I thought my devices always showed before, even if not connected. I'll come back to this for more study later, out of time now. I'm almost certain iTunes found my ipad (wifi connected) before. It is now on and connected to power (but not my computer) and iTunes isn't displaying it). If I go to Prefernces --> Devices, all my devices are listed (just history there, I guess)

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